2025 Ozone Kites Chrono V5 Kite
Designed for all-round twin-tip and hydrofoil riders looking to push their limits and maximise the available conditions, whether through achieving max speeds or max hang times!
Universal High Performance
- Universal high performance foil kite
- Newly refined sail shaping for better acceleration and smoother handling
- All-round, twin-tip and hydrofoil settings
- New smaller sizes with exciting strong wind performance
- For experienced riders or those with previous foil experience
WARNING
We highly recommend packing the kite away using the concertina method in order to prolong its life. If you can’t do straight after your session, pack it away as carefully as you can, and remember to re-pack it in the concertina method when convenient. Do not store your kite with the Leading Edge battens deformed.
FEATURES
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
High Performance Ultra Light Materials R1V5
High quality Ultra Light materials have been used extensively on our Kites and Paragliders since 2011. Using Ultra Light materials translates to true performance increases - the kite inflates quicker, flies faster and is more reactive even in the lightest breeze.
Transverse Sail Shaping
The Leading Edge now features Transverse Sail Shaping creating a cleaner surface on the most important area of the aerofoil. The result is less turbulent airflow and longer skin adhesion, which positively effects the lift to drag ratio increasing overall performance.
High Cell Count
A high number of cells controls ballooning between the ribs, holding the wing shape and designed surfaces smoother and more accurately. This reduces turbulent airflow, providing more efficiency, speed and de-power for increased overall performance.
Optimized Leading Edge Air Intakes
The Leading Edge air intakes have been refined for faster progressive inflation, improved seal and optimised positioning to maintain internal air pressure. This enhances land and water re-launch capabilities.
L.E Profile Reinforcements
The Leading Edge is reinforced with flexible lightweight plastic battens to maintain the shape of the profile during angle of attack changes and turbulent airflow. This drastically improves overall performance as the foil remains true to the designed shape.
Internal Diagonals and Straps
Internal span-wise straps work in unison with optimized diagonal ribs, distributing load from the bridles evenly and effectively. This increases the internal structural balance, while allowing the top and bottom surfaces to maintain the designed profile without being distorted from indirect tension or loads.
Sheathed Dyneema Bridle Lines
High quality, low stretch sheathed bridle lines for maximum strength and performance. This is the same line we have used on our Snowkite range for over 10 years
Double pulley Speed System
Using high spec low friction Ronstan Orbit pulleys to reduce wear and rider fatigue while improve feeling and performance of the kite.
Water Drainage Channels & Valves
An internal channel is shaped into the end of each cell along the trailing edge. This allows loose sand or water to run between the cells and out of the tips during flight. Drainage valves at both wing tips seal to keep air in, and open up when water needs to drain out. The Velcro sealed tips can be opened for cleaning the kite. Always clean your kite by emptying any water, sand or dirt as this will prolong the life of the kite and help it fly as designed.
Waterproof deflation zipper
Intelligently positioned for easy deflation and pack down.
Tuned Bridle Geometry
We work extensively during our R&D process to develop the size range to feel in tune with each other. Every kite has a unique bridle layout, individually tested and fine-tuned to maximize the feeling and performance.
Fool proof line connectors
Fool proof line connectors prevent incorrect rigging of the flying lines to the kite.
Closed Cell Foil Kite Technical Bag
Technical Bag with loads of space featuring an internal stash pocket and external control system pocket. Adjustable shoulder straps and foam padding provide extra comfort.
Closed Cell Foil Kite Compressor Bag (optional)
For a secure packing process to maintain the plastic pattern profile shape. Light weight materials, internal compression straps and a breathable mesh lining keep weight and packing size to a minimum - perfect when traveling with multiple kites. Combine with the Technical Bag to fit multiple kites inside one bag.
Continued Evolution
The Chrono V5 isn’t as much of a re-worked design as the V4 model was, but instead is a continued evolution of refined handling. Performance-wise it still sits between the Hyperlink and R1 models in the range.
- Design focus for the V5 was centred upon refined sail shaping that has resulted in rounder loops with better acceleration, generally smoother handling and later stalling.
- New 9 & 7 metre sizes are capable of immense boost and glide, delivering very exciting performance possibilities in stronger winds.
- There’s also a new valve design, allowing for faster inflation and better seal.
While it’s only slightly more demanding than the Hyperlink to fly, the Chrono V5’s performance spectrum edges closer to the remarkable R1 race machine, unlocking your potential for progression.
PERFORMANCE FOIL KITE CREDENTIALS
The Chrono V5 proudly carries forward the rich legacy of its predecessors. Meticulously crafted using cutting-edge design technology, this kite offers both accessible and exceptional performance.
Although the new nine and seven metre sizes are designed to perform in stronger winds, the Chrono V5 is still focused on providing epic sessions for both hydrofoil and twin-tip riders who want to push their performance levels in light to mid-range winds.
TRANSVERSE SAIL SHAPING & AERODYNAMIC GAINS
Introduced on the Chrono V4, our innovative leading edge Transverse Sail Shaping design optimises the vital aerofoil section, resulting in a smoother surface and sweeter aerodynamic performance.
FLUID FLYING, CONSTANT POWER & FEEL
The Chrono V5 is still based on the same planform carried forward from the V4, with a high cell count and relatively few (and shorter) bridle lines. Not only does this reduce drag, it also makes for an easier and simplified set-up compared to other performance-based designs on the market.
Beautifully light weight and with unparalleled stability, the Chrono V5’s immediate response to bar input also makes it easy to find power from even the faintest gusts, helping you to thrive in conditions where available power would otherwise be minimal.
While the newly enhanced, lighter bar sensation means fatigue is no longer a concern, fluid and dynamic movement produces constant power delivery throughout turns for a very connected flying experience.
LIGHTWEIGHT, AIRTIGHT AND ROBUST
Integrating lightweight, airtight and robust double rip-stop fabric on its upper and lower surfaces, the Chrono V5’s water-repellent coating enhances flight characteristics and facilitates water relaunch.
At Ozone durability meets lightness, as always.
Refined leading edge air intakes ensure efficient inflation, an improved seal and optimised positioning for consistent internal air pressure. These enhancements also assist both land and water relaunch capabilities, ensuring seamless recovery.
When riding a hydrofoil, the Chrono V5 feels like you have your hands on the wheel of a high-performance sports car; the harder you push, the more it delivers. Whether carving sharp angles upwind or streaking off downwind at high speed, the kite offers remarkable acceleration and agility.
Effortless upwind rides are also a given on a twin-tip and, when it comes down to the raw emotions of riding, you’ll find big thrills on flat water by simply sheeting in hard to let rip.
Even when unleashing the kite’s enormous power and speed, the smooth control and agile response provides all the confidence you need to load up your rail and send yourself to the stars.
The search for high-performance aerodynamic excellence brought you here.
Set your kiteboarding experience alight with the Chrono V5 and convert vast ocean spaces into your personal playground.
WHAT YOU FEEL
- Super smooth handling
- Later stalling = steering response across more of the wind window
- Incredible upwind performance, even in very light winds
- Enormous sheeting power on tap
- Clean, forward drive at pace, perfect for hydrofoiling
- Unbelievable hangtime and floaty jumps
- Rounder loops with better acceleration
WHY YOU FEEL IT
- High cell count maintains shape and reduces turbulent airflow
- Transverse sail shaping ensures clean airfoil section
- Excellent lift-to-drag ratio throughout
- High performance ultra-light materials
- High-aspect-ratio design with internal support straps for an even feel
- Leading edge profile reinforcements maintain flow and prevent deformation
- Finely tuned setting options for different riding styles
BRAKE LINE SETTINGS
Three settings allow you to fine tune kite feedback and bar pressure to your liking. It is quick and easy to change with no extra lines to add or remove.
1: HYDROFOIL:
Decreases bar pressure with a longer lifting period perfect for foiling manoeuvres. The hydrofoil setting is the upper knot on the PB1 line.
2: ALL-ROUND:
The ideal balance in performance and feeling for most riders and conditions. The All-Round setting is the middle knot on the PB1 line (factory setting).
3: TWIN-TIP:
Increases bar pressure and offers a sharper, more direct feeling, perfect for twin-tip riding. If you prefer a heavier and direct feel this could be the setting for you. The twin-tip setting is the lower knot on the PB1 line.
Using line lengths of 19m to 23m the handling of the Chrono V5 becomes more responsive and direct, making jumping performance easier as you’ll feel an increased ‘connection’ to the kite. In stronger winds the upwind ability will be enhanced significantly with shorter lines. If you are looking for this feeling we recommend the following line lengths:
7m & 9m – 19m or 21m lines
11m & 13m – 21m lines
15m & 18m – 23m lines
For hydrofoiling shorter lines (10m to 20m) are preferred by a wide range of users for dynamic handling and response.
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.
2025 Ozone Kites Chrono V5 Kite
Designed for all-round twin-tip and hydrofoil riders looking to push their limits and maximise the available conditions, whether through achieving max speeds or max hang times!
Universal High Performance
- Universal high performance foil kite
- Newly refined sail shaping for better acceleration and smoother handling
- All-round, twin-tip and hydrofoil settings
- New smaller sizes with exciting strong wind performance
- For experienced riders or those with previous foil experience
WARNING
We highly recommend packing the kite away using the concertina method in order to prolong its life. If you can’t do straight after your session, pack it away as carefully as you can, and remember to re-pack it in the concertina method when convenient. Do not store your kite with the Leading Edge battens deformed.
FEATURES
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
High Performance Ultra Light Materials R1V5
High quality Ultra Light materials have been used extensively on our Kites and Paragliders since 2011. Using Ultra Light materials translates to true performance increases - the kite inflates quicker, flies faster and is more reactive even in the lightest breeze.
Transverse Sail Shaping
The Leading Edge now features Transverse Sail Shaping creating a cleaner surface on the most important area of the aerofoil. The result is less turbulent airflow and longer skin adhesion, which positively effects the lift to drag ratio increasing overall performance.
High Cell Count
A high number of cells controls ballooning between the ribs, holding the wing shape and designed surfaces smoother and more accurately. This reduces turbulent airflow, providing more efficiency, speed and de-power for increased overall performance.
Optimized Leading Edge Air Intakes
The Leading Edge air intakes have been refined for faster progressive inflation, improved seal and optimised positioning to maintain internal air pressure. This enhances land and water re-launch capabilities.
L.E Profile Reinforcements
The Leading Edge is reinforced with flexible lightweight plastic battens to maintain the shape of the profile during angle of attack changes and turbulent airflow. This drastically improves overall performance as the foil remains true to the designed shape.
Internal Diagonals and Straps
Internal span-wise straps work in unison with optimized diagonal ribs, distributing load from the bridles evenly and effectively. This increases the internal structural balance, while allowing the top and bottom surfaces to maintain the designed profile without being distorted from indirect tension or loads.
Sheathed Dyneema Bridle Lines
High quality, low stretch sheathed bridle lines for maximum strength and performance. This is the same line we have used on our Snowkite range for over 10 years
Double pulley Speed System
Using high spec low friction Ronstan Orbit pulleys to reduce wear and rider fatigue while improve feeling and performance of the kite.
Water Drainage Channels & Valves
An internal channel is shaped into the end of each cell along the trailing edge. This allows loose sand or water to run between the cells and out of the tips during flight. Drainage valves at both wing tips seal to keep air in, and open up when water needs to drain out. The Velcro sealed tips can be opened for cleaning the kite. Always clean your kite by emptying any water, sand or dirt as this will prolong the life of the kite and help it fly as designed.
Waterproof deflation zipper
Intelligently positioned for easy deflation and pack down.
Tuned Bridle Geometry
We work extensively during our R&D process to develop the size range to feel in tune with each other. Every kite has a unique bridle layout, individually tested and fine-tuned to maximize the feeling and performance.
Fool proof line connectors
Fool proof line connectors prevent incorrect rigging of the flying lines to the kite.
Closed Cell Foil Kite Technical Bag
Technical Bag with loads of space featuring an internal stash pocket and external control system pocket. Adjustable shoulder straps and foam padding provide extra comfort.
Closed Cell Foil Kite Compressor Bag (optional)
For a secure packing process to maintain the plastic pattern profile shape. Light weight materials, internal compression straps and a breathable mesh lining keep weight and packing size to a minimum - perfect when traveling with multiple kites. Combine with the Technical Bag to fit multiple kites inside one bag.
Continued Evolution
The Chrono V5 isn’t as much of a re-worked design as the V4 model was, but instead is a continued evolution of refined handling. Performance-wise it still sits between the Hyperlink and R1 models in the range.
- Design focus for the V5 was centred upon refined sail shaping that has resulted in rounder loops with better acceleration, generally smoother handling and later stalling.
- New 9 & 7 metre sizes are capable of immense boost and glide, delivering very exciting performance possibilities in stronger winds.
- There’s also a new valve design, allowing for faster inflation and better seal.
While it’s only slightly more demanding than the Hyperlink to fly, the Chrono V5’s performance spectrum edges closer to the remarkable R1 race machine, unlocking your potential for progression.
PERFORMANCE FOIL KITE CREDENTIALS
The Chrono V5 proudly carries forward the rich legacy of its predecessors. Meticulously crafted using cutting-edge design technology, this kite offers both accessible and exceptional performance.
Although the new nine and seven metre sizes are designed to perform in stronger winds, the Chrono V5 is still focused on providing epic sessions for both hydrofoil and twin-tip riders who want to push their performance levels in light to mid-range winds.
TRANSVERSE SAIL SHAPING & AERODYNAMIC GAINS
Introduced on the Chrono V4, our innovative leading edge Transverse Sail Shaping design optimises the vital aerofoil section, resulting in a smoother surface and sweeter aerodynamic performance.
FLUID FLYING, CONSTANT POWER & FEEL
The Chrono V5 is still based on the same planform carried forward from the V4, with a high cell count and relatively few (and shorter) bridle lines. Not only does this reduce drag, it also makes for an easier and simplified set-up compared to other performance-based designs on the market.
Beautifully light weight and with unparalleled stability, the Chrono V5’s immediate response to bar input also makes it easy to find power from even the faintest gusts, helping you to thrive in conditions where available power would otherwise be minimal.
While the newly enhanced, lighter bar sensation means fatigue is no longer a concern, fluid and dynamic movement produces constant power delivery throughout turns for a very connected flying experience.
LIGHTWEIGHT, AIRTIGHT AND ROBUST
Integrating lightweight, airtight and robust double rip-stop fabric on its upper and lower surfaces, the Chrono V5’s water-repellent coating enhances flight characteristics and facilitates water relaunch.
At Ozone durability meets lightness, as always.
Refined leading edge air intakes ensure efficient inflation, an improved seal and optimised positioning for consistent internal air pressure. These enhancements also assist both land and water relaunch capabilities, ensuring seamless recovery.
When riding a hydrofoil, the Chrono V5 feels like you have your hands on the wheel of a high-performance sports car; the harder you push, the more it delivers. Whether carving sharp angles upwind or streaking off downwind at high speed, the kite offers remarkable acceleration and agility.
Effortless upwind rides are also a given on a twin-tip and, when it comes down to the raw emotions of riding, you’ll find big thrills on flat water by simply sheeting in hard to let rip.
Even when unleashing the kite’s enormous power and speed, the smooth control and agile response provides all the confidence you need to load up your rail and send yourself to the stars.
The search for high-performance aerodynamic excellence brought you here.
Set your kiteboarding experience alight with the Chrono V5 and convert vast ocean spaces into your personal playground.
WHAT YOU FEEL
- Super smooth handling
- Later stalling = steering response across more of the wind window
- Incredible upwind performance, even in very light winds
- Enormous sheeting power on tap
- Clean, forward drive at pace, perfect for hydrofoiling
- Unbelievable hangtime and floaty jumps
- Rounder loops with better acceleration
WHY YOU FEEL IT
- High cell count maintains shape and reduces turbulent airflow
- Transverse sail shaping ensures clean airfoil section
- Excellent lift-to-drag ratio throughout
- High performance ultra-light materials
- High-aspect-ratio design with internal support straps for an even feel
- Leading edge profile reinforcements maintain flow and prevent deformation
- Finely tuned setting options for different riding styles
BRAKE LINE SETTINGS
Three settings allow you to fine tune kite feedback and bar pressure to your liking. It is quick and easy to change with no extra lines to add or remove.
1: HYDROFOIL:
Decreases bar pressure with a longer lifting period perfect for foiling manoeuvres. The hydrofoil setting is the upper knot on the PB1 line.
2: ALL-ROUND:
The ideal balance in performance and feeling for most riders and conditions. The All-Round setting is the middle knot on the PB1 line (factory setting).
3: TWIN-TIP:
Increases bar pressure and offers a sharper, more direct feeling, perfect for twin-tip riding. If you prefer a heavier and direct feel this could be the setting for you. The twin-tip setting is the lower knot on the PB1 line.
Using line lengths of 19m to 23m the handling of the Chrono V5 becomes more responsive and direct, making jumping performance easier as you’ll feel an increased ‘connection’ to the kite. In stronger winds the upwind ability will be enhanced significantly with shorter lines. If you are looking for this feeling we recommend the following line lengths:
7m & 9m – 19m or 21m lines
11m & 13m – 21m lines
15m & 18m – 23m lines
For hydrofoiling shorter lines (10m to 20m) are preferred by a wide range of users for dynamic handling and response.
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.