Delivery & Shipping Policy

Dispatch

• Orders are dispatched within 1–2 working days after payment is received.
• Dispatch times may vary during busy periods.

UK Delivery

• UK orders are shipped using FedEx and Royal Mail.
• Delivery times are estimates only.
• All UK orders are sent with tracking.

International Delivery

• Orders outside the UK are shipped using FedEx, UPS, DHL, or Royal Mail.
• Delivery times vary by destination.
• All international orders are sent with tracking.
• Customers are responsible for any customs duties or import charges.

Receiving Your Order

When your order arrives, please:

• Check the package for any visible damage before accepting your delivery.
• Ensure all items listed in your order are included.
• Notify us promptly at Info@s2as.com if your order arrives damaged, incomplete, or incorrect.
• Keep all packaging until you are satisfied your order is complete and in good condition.

Delays & Issues

• Surface 2 Air Sports is not responsible for delays caused by couriers, customs, or events beyond our control.
• We are not responsible for delays or loss caused by incorrect delivery information provided at checkout.