SKI & SNOWBOARD SERVICES
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SKI & SNOWBOARD SERVICES
Ski & Snowboard Servicing at S2AS – Professional Waxing, Edging & Tune-Ups
Got a snowboard or a pair of skis that needs a fresh wax or an edge tune before you hit the mountains? Surface 2 Air Sports (S2AS) offers high-quality ski and snowboard servicing to keep your equipment fast, responsive and safe for the season ahead. Whether you're heading to the Alps, the dome, or dryslope, we’ve got you covered.
Walk-In Service – No Booking Required
Simply bring your skis or snowboard directly to our S2AS store:
Surface 2 Air Sports (S2AS)
14–16 Station Road
Ashley Cross, Lower Parkstone
Poole, BH14 8UB
No need to book or call ahead — just walk in, drop off your gear, and we’ll get you checked in.
Turnaround Time
Our standard turnaround time is 7 days. Once your skis or snowboard are finished, we will contact you to let you know they're ready for collection.
Servicing Options
- Full Service + Standard Hand Wax – £35
- Full Service + Long-Lasting Carbon Hand Wax – £40
Prices are per snowboard or pair of skis.
What’s Included in a Full Service?
- Base inspection
- Edge sharpening and tune
- Hot hand wax (standard or carbon)
- Base smoothing and structure
- Cleaning and prep for your next session
Standard Wax vs Carbon-Infused Wax
The carbon-infused wax lasts significantly longer and offers noticeably enhanced speed and glide. Carbon wax is more porous and penetrates deeper into the base, providing superior performance on icy pistes, wet snow and high-speed runs. If you want the most durable and high-performance wax finish—choose carbon.
NEW: “Ready To Ride” Snowboard Service
Got a brand-new snowboard? Don’t rely on the factory wax — it’s thin, basic, and designed for storage, not riding. Our Ready To Ride Service prepares your new board for optimum performance from day one.
This service includes:
- Full base inspection
- Carbon-infused hot wax for maximum glide
- De-tune of nose and tail edges for smoother turn initiation
- Rail and sidewall inspection
- Quality control check to ensure the board is 100% mountain-ready
Please Note: Adding this service to a new snowboard order will extend your delivery time by 48 hours.
Why Choose S2AS for Ski & Snowboard Servicing?
- Rider-owned, rider-run: We treat your gear like it's our own.
- Professional workshop: High-quality tools, waxes and tuning systems.
- Experienced technicians: Years of expertise in ski and snowboard maintenance.
- Premium waxes and materials: For long-lasting speed and protection.
- Trusted by local riders: Dome riders, holidaymakers, racers and instructors.
- Fast and reliable service: Transparent turnaround times and easy drop-off.
Frequently Asked Questions
Do I need to book?
No — just bring your equipment into the S2AS store during opening hours.
Do you service both skis and snowboards?
Yes! We fully service both skis and snowboards, old or new.
How often should I wax my board or skis?
Ideally every 5–7 days of riding for standard wax, or 8–12 days with carbon wax.
Can you fix base damage?
Yes — we offer repairs depending on the severity. Bring your gear in for assessment.
Is a factory wax enough?
No. Factory wax is for storage, not performance. New boards benefit massively from a proper hot wax and tune.
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Delivery & Shipping Policy
Dispatch
- Orders are dispatched within 1–2 working days after payment is received.
- Dispatch times may vary during busy periods.
UK Delivery
- UK orders are shipped using FedEx and Royal Mail.
- Delivery times are estimates only.
- All UK orders are sent with tracking.
International Delivery
- Orders outside the UK are shipped using FedEx, UPS, DHL, or Royal Mail.
- Delivery times vary by destination.
- All international orders are sent with tracking.
- Customers are responsible for any customs duties or import charges.
Receiving Your Order
When your order arrives, please:
- Check the package for any visible damage before accepting your delivery.
- Ensure all items listed in your order are included.
- Notify us promptly at Info@s2as.com if your order arrives damaged, incomplete, or incorrect.
- Keep all packaging until you are satisfied your order is complete and in good condition.
Delays & Issues
- Surface 2 Air Sports is not responsible for delays caused by couriers, customs, or events beyond our control.
- We are not responsible for delays or loss caused by incorrect delivery information provided at checkout.
Refund & Returns Policy
Surface 2 Air Sports
Returns
You must notify Surface 2 Air Sports of your intent to return an item within 14 days of the order date.
To initiate a return, please email Info@s2as.com within this 14-day period. Once we receive your request, we will email you return instructions and a Return Authorisation (RA) number.
Approved returns must be shipped back to us within 30 days of the order date.
Return eligibility
- The item must be unused, uninstalled, and in original condition.
- The item must be in its original packaging.
- A valid Return Authorisation (RA) number must be included with your return.
Return shipping
All returns must be sent back to us at the buyer’s cost. We do not provide prepaid return labels, and original shipping charges are non-refundable.
Returns requested after 14 days from the order date, items shipped after 30 days from the order date, or returns sent without an RA number may not be accepted.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be issued to the original payment method. A 2% refund processing fee will be deducted from all refunds.
Refund processing typically takes 5–10 business days, depending on your payment provider.
Original shipping charges are non-refundable, unless the return is due to an error on our part.
Price Match
At Surface 2 Air Sports (S2AS), we believe you shouldn’t have to choose between the best price and the best service. If you find the same product cheaper elsewhere from an authorised UK retailer — we’ll match it.
How Our Price Match Works
- Find the identical product at a lower price (UK authorised retailer).
- Send us the details using the form below before checkout.
- We’ll verify it and confirm quickly.
Price Match Conditions
- Product must be identical (brand, model, size, colour, year).
- Competitor must be a UK-based authorised retailer.
- Item must be in stock and available for immediate purchase.
- Competitor price must include VAT and delivery.
- Request must be made before completing your order.
What We Don’t Match
- Marketplace sellers (Amazon, eBay, Facebook Marketplace).
- Private sellers or clearance errors.
- Members-only, bundle, or finance-only promotions.
- Used, refurbished, or ex-display items.
Found a Better Price?
Send us the details and we’ll take care of the rest.
Price Match Request Form
Price Match FAQs
How long does a price match take?
Most requests are reviewed within one business day, often faster during opening hours.
Do you price match after purchase?
No — all price match requests must be submitted before checkout.
Does the competitor have to be UK-based?
Yes, the retailer must be UK-based and an authorised brand stockist.
Does shipping count in the price?
Yes — we compare the total price including VAT and delivery.
Price Match Contact Form
Found an item cheaper elsewhere? we want to know send it to us, So we can look at matching the price for you with the Service you expect from S2AS.
