SKI & SNOWBOARD SERVICES
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SKI & SNOWBOARD SERVICES
S2AS · Poole, Dorset
Ski & Snowboard servicing. Sorted.
Get your gear ready for the mountains with ski and snowboard servicing at Surface2Air Sports in Ashley Cross, Poole.
Walk in, drop off and go. No booking required. Pay online or in-store, with a typical turnaround of around seven days.
Walk-ins welcome From £35 Poole, Dorset
Choose your service
Two options. Ready for the next trip.
Full servicing for skis and snowboards, with a choice of standard hot wax or carbon-infused hot wax.
The essential
Standard full service
£35Routine preparation with edge tuning, base preparation and a standard hot hand wax.
Per snowboard or pair of skis.
Premium wax option
Full service + carbon wax
£40Full servicing with a carbon-infused hot hand wax for riders who prefer this wax option.
Per snowboard or pair of skis.
*Significant base damage or additional repairs may need a separate assessment and quote.
Hot waxing is included in both service options.
What's included
A proper service for your gear.
Whether you're getting ready for a big trip or keeping your equipment in shape, our full service covers the key preparation work your skis or snowboard needs.
- Base inspection
- Edge sharpening and tuning
- Hot hand wax — standard or carbon option
- Base smoothing and structure
- Cleaning and preparation
We assess the equipment as part of the process. Any work beyond the standard service can be discussed separately.
Your wax, your choice
Standard or carbon?
Both options include hot hand waxing. Choose the £35 standard service for routine maintenance, or the £40 service if you prefer a carbon-infused wax.
Glide and wax durability vary with the wax used, snow conditions and how often you ride. If you're unsure which to choose, ask us when you drop your gear off.
Bought a new board?
Ready To Ride
Add preparation to your new snowboard order with our Ready To Ride service. It includes:
- Base inspection
- Carbon-infused hot wax
- Nose and tail edge de-tuning
- Rail and sidewall inspection
- Quality-control check
Adding this service to a new snowboard order extends dispatch time by 48 hours.
Your local workshop
Ski & snowboard servicing in Poole, Dorset.
Find us in Ashley Cross, Lower Parkstone. We welcome riders from Poole and across Dorset who want to get their equipment ready before heading to the mountains.
Visit the shop
Surface2Air Sports
14–16 Station Road
Ashley Cross, Lower Parkstone
Poole, Dorset, BH14 8UB
Opening hours
Monday–Saturday
09:00–17:30
Sunday
10:00–16:00
Servicing is walk-in only. No appointment required. Bring your equipment into the shop during opening hours.
Good to know
Frequently asked questions
Do I need to book in advance?
No. Servicing is walk-in only. Bring your skis or snowboard to our Poole shop during opening hours.
Can I pay online or in-store?
Yes. You can pay online through this product page or pay in-store when dropping off your equipment. Bring your order confirmation if you have already paid online.
How long does the service take?
The typical turnaround is around seven days, depending on workshop demand. We'll contact you when your equipment is ready for collection.
Do you service both skis and snowboards?
Yes. The listed service prices cover one snowboard or one pair of skis.
Can you repair base damage?
Some damage can be repaired, depending on its severity. Bring your equipment in for assessment. Additional repairs may incur an extra charge.
Where can I get snowboard waxing in Dorset?
Visit Surface2Air Sports at 14–16 Station Road, Ashley Cross, Lower Parkstone, Poole, Dorset, BH14 8UB. No appointment is required for servicing.
Get your gear ready for the mountains.
Choose your service above, pay online or in-store, and bring your skis or snowboard to S2AS in Poole.
Delivery & Shipping Policy
Dispatch
- Orders are dispatched within 1–2 working days after payment is received.
- Dispatch times may vary during busy periods.
UK Delivery
- UK orders are shipped using FedEx and Royal Mail.
- Delivery times are estimates only.
- All UK orders are sent with tracking.
International Delivery
- Orders outside the UK are shipped using FedEx, UPS, DHL, or Royal Mail.
- Delivery times vary by destination.
- All international orders are sent with tracking.
- Customers are responsible for any customs duties or import charges.
Receiving Your Order
When your order arrives, please:
- Check the package for any visible damage before accepting your delivery.
- Ensure all items listed in your order are included.
- Notify us promptly at Info@s2as.com if your order arrives damaged, incomplete, or incorrect.
- Keep all packaging until you are satisfied your order is complete and in good condition.
Delays & Issues
- Surface 2 Air Sports is not responsible for delays caused by couriers, customs, or events beyond our control.
- We are not responsible for delays or loss caused by incorrect delivery information provided at checkout.
Refund & Returns Policy
Surface 2 Air Sports
Returns
You must notify Surface 2 Air Sports of your intent to return an item within 14 days of the order date.
To initiate a return, please email Info@s2as.com within this 14-day period. Once we receive your request, we will email you return instructions and a Return Authorisation (RA) number.
Approved returns must be shipped back to us within 30 days of the order date.
Return eligibility
- The item must be unused, uninstalled, and in original condition.
- The item must be in its original packaging.
- A valid Return Authorisation (RA) number must be included with your return.
Return shipping
All returns must be sent back to us at the buyer’s cost. We do not provide prepaid return labels, and original shipping charges are non-refundable.
Returns requested after 14 days from the order date, items shipped after 30 days from the order date, or returns sent without an RA number may not be accepted.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be issued to the original payment method. A 2% refund processing fee will be deducted from all refunds.
Refund processing typically takes 5–10 business days, depending on your payment provider.
Original shipping charges are non-refundable, unless the return is due to an error on our part.
Price Match
At Surface 2 Air Sports (S2AS), we believe you shouldn’t have to choose between the best price and the best service. If you find the same product cheaper elsewhere from an authorised UK retailer we’ll match it.
How Our Price Match Works
- Find the identical product at a lower price (UK authorised retailer).
- Send us the details using the form below before checkout.
- We’ll verify it and confirm quickly.
Price Match Conditions
- Product must be identical (brand, model, size, colour, year).
- Competitor must be a UK-based authorised retailer.
- Item must be in stock and available for immediate purchase.
- Competitor price must include VAT and delivery.
- Request must be made before completing your order.
What We Don’t Match
- Marketplace sellers (Amazon, eBay, Facebook Marketplace).
- Private sellers or clearance errors.
- Members-only, bundle, or finance-only promotions.
- Used, refurbished, or ex-display items.
Found a Better Price?
Send us the details and we’ll take care of the rest.
Price Match Request Form
Price Match FAQs
How long does a price match take?
Most requests are reviewed within one business day, often faster during opening hours.
Do you price match after purchase?
No — all price match requests must be submitted before checkout.
Does the competitor have to be UK-based?
Yes, the retailer must be UK-based and an authorised brand stockist.
Does shipping count in the price?
Yes — we compare the total price including VAT and delivery.
Price Match Contact Form
Found an item cheaper elsewhere? We want to know. Send it to us, so we can look at matching the price for you with the Service you expect from S2AS.
