Check Out The OZONE MACH 1 At S2AS!
RACE TO THE SKIES
Go much bigger and faster in less wind. This is THE gateway for advanced freeriders to enjoy even more epic sessions while rediscovering the awesome sensation of kite power that got them hooked in the beginning.
We’ve taken the most powerful elements of race kite design and re-tuned them to suit a wider range of riders, delivering rocket-fuelled big air twin-tip performance and fluid, high-speed riding on a hydrofoil.
Developed from the R1 V4 and Chrono DNA, the Mach 1 sets a new benchmark for freeride performance possibilities, especially in lighter winds.
PERFORMANCE
- High-performance all-round foil kite
- Amazing jumping and hangtime, even in light winds
- R1 race kite design base, re-tuned for all-round freeriding
- Increased accessibility, but some suitable experience still required
TUNING AND DESIGN
- High-aspect-ratio design
- Designed to fly on 17m or 21m lines
- 4 bridle line levels for ease of use, control and longevity
- Sheathed bridle lines for easy set-up and durability
- Lightweight but durable construction
- Transverse sail shaping
WHO IS IT FOR?
- Riders with prior experience using foil kites who are ready for more performance.
- Twin-tip riders focused on big air and boosting performance.
- Freeride foilers who want a high-performance kite that adapts to various riding styles.
“Our aim is to design foil kites with the same performance that we've always strived for, but with more accessibility. The very latest race kites, like our R1 V5, have become very technical to ride, but the great aspects of race kite performance has always been the fact they produce tremendous amounts of power and lift with a huge wind range.
“Re-imagining how race kite performance could benefit freeriders became a very logical place for us to start our development of the Mach 1. We’ve made everything far more user-friendly than a race kite, while maintaining the high performance benefits.”
CONNOR BAINBRIDGE, OZONE R&D DEVELOPMENT TEAM AND OLYMPIC RACER
FLYING LINE LENGTHS
We recommend flying the Mach 1 with 17m or 21m lines depending on conditions, discipline and rider preferences.
Choose to ride with 21m lines as an easy standard length for your first rides, in lighter winds or on larger kite sizes for all round riding.
When using 17m lines the Mach 1’s handling becomes more dynamic, responsive and direct – well suited to hydrofoiling. Shorter lines also increase jumping performance as you’ll feel an increased connection to the kite, while in stronger winds the upwind ability will also be enhanced.
PERFORMANCE & HANDLING
Big Air Capabilities
Experience real high performance without the complexity of a full race kite. The Mach 1 naturally boosts higher with minimal input, with significantly increased hangtime compared to tube kites.
Foiling Adaptability
Functions seamlessly across different hydrofoil sizes. Shorter lines (17m) provide more direct handling, while longer lines (using the 4m extensions, making a line length of 21m) offer extra power.
Responsive yet Stable
Turns with more power due to the higher aspect ratio, making it ideal for controlled boosts and high-speed runs.
Great Depower
The Mach 1’s efficient rotation benefits its ability to depower through a wide range of angle-of-attack changes.
User Experience
Easy transition for experienced tube kite riders as the feeling is intuitive and tuned to be more similar.
KEY FEATURES & DESIGN
Higher-Aspect-Ratio
Improved efficiency, greater hangtime and increased performance in light winds.
Refined Bridle System
Reduced bridle attachment points for easier setup while maintaining stability and control.
Durable Material Selection
Harder-wearing canopy and thicker bridle materials reduce tangles and increase longevity while maintaining lightweight performance.
Smooth & Progressive Power Delivery
Linear power output makes for more controlled and predictable handling.
Optimized for Different Line Lengths
Works exceptionally well with the advised 17 or 21m line lengths, adapting to riding style and conditions.
DESIGNED IN THREE SETS OF SIZES
The Mach 1 has been paired in three sets relating to the performance needed in different wind conditions.
15 & 18m
Very powerful light wind kites, still capable of a great big air experience.
11 & 13m
Offering more manoeuvrability and playfulness. Superb big air in lightwinds, huge hangtimes and extremely wide wind range.
7 & 9m
These sizes are more based on the Chrono lower aspect design, compared to the bigger Mach 1 sizes, which have the higher-aspect R1 V4 shape. Being smaller, the 7 and 9m are for use in stronger winds and have a crazy ability to manage power. They also offer more manoeuvrability for freeride hydrofoiling. So these retain the Chrono’s smaller size, superb ease- of-use and kite looping ability.
“Using the 9 and 11m Mach 1 was actually my first experience using a foil kite. After watching so many clips of riders doing crazy high jumps and being able to stay in the air for so long made me really want to try. It only took me a session to get used to the feeling, but I immediately noticed how much longer I was staying in the air.
“I’ve ridden the 9 and 11 metre sizes for several sessions and these kites have already helped me make progress. I’d love to have 30 knot conditions all the time, but that’s not possible. It's crazy how much performance these kites have in lighter winds. I can now look at the forecast so differently and am super stoked to go out in 15 knots and get way more really good sessions.”
JINNE BOER, OZONE AMBASSADOR, NETHERLANDS
TECHNICAL DEVELOPMENTS
New Valve System
Improved air intake for faster inflation, and more internal pressure for better water and land relaunch.
Brake Line Adjustments
Three settings for optimising control depending on twin-tip, all-round or hyrdofoil riding.
Closed Cell Construction
Ensures stability and better relaunch in varied conditions.
WHY HAS THE MACH 1 REPLACED THE CHRONO IN OUR RANGE?
Given that our latest high-performance hydrofoil race kite, the R1 V5, is now highly specialised for hydrofoil racing with a two-line setup, minimal overhead lift and is built with ultra-lightweight materials, we saw an opportunity to merge race kite performance with freeride durability. We wanted to create a robust machine that excels in big air while maintaining the efficiency that tube kites can’t match.
When the R1 V4 was still current, many advanced twin-tip riders were choosing its high-aspect design for big air and hangtime.
Recognising the demand for a freeride foil kite with race-like performance, we took the DNA of the R1 V3 & V4 models and re-tuned things — removing race-specific constraints while reinforcing durability and enhancing big air capability.
MACH 1 VS CHRONO:
PERFORMANCE & HANDLING DIFFERENCES
Higher Aspect Ratio & Increased Cell Count
Due to its higher aspect ratio and increased cell count compared to the Chrono, the Mach 1 delivers better performance in light winds, a broader range, and smoother power generation.
Boosting & Hangtime
With increased lift and linear power output, the Mach 1 excels in big air, maintaining power and speed efficiently across various line lengths.
Turning Characteristics
Unlike the Chrono’s pivotal turns, the Mach 1’s higher-aspect design generates more power in turns while maintaining control and precision.
THE MACH 1 IS THE ULTIMATE FREERIDE FOIL KITE FOR RIDERS SEEKING HIGH-PERFORMANCE
The Mach 1 isn’t just an upgrade — it’s a more redefined experience, surprisingly easy to handle and built for riders looking to elevate their performance in freeride and big air disciplines. Quite simply, it sets a new benchmark in performance foil kiting.
MACH 1 TUNING TIPS
BRAKE LINE SETTINGS
Three settings allow you to fine tune kite feedback and bar pressure to your liking. It is quick and easy to change with no extra lines to add or remove.
HYDROFOIL / SHORT LINES
The hydrofoil/short lines setting is the upper knot on the PB1 line. Recommended for hydrofoiling and when using lines less than 21m. This setting decreases bar pressure and offers a longer lifting period, more suitable for foiling manoeuvres.
ALL-ROUND
The All-Round setting is the middle knot on the PB1 line (factory setting). This offers an ideal balance in performance and feeling for most riders and conditions.
TWIN-TIP
The twin-tip setting is the lower knot on the PB1 line. This setting increases bar pressure and offers a sharper, more direct feeling, perfect for twin-tip riding. If you prefer a heavier and direct feel this could be the setting for you.
WE HAVE THE PERFECT FOIL KITE FOR YOU
The Mach 1 is a high performance foil kite. Due to the different handling, launching and landing techniques compared to tube kites, we do not recommend it for beginners or intermediate kitesurfers.
Don’t worry. If you are an intermediate kitesurfer, or looking for your first foil kite, we recommend the Hyperlink V4 which still delivers incredible low wind performance, but with a more familiar tube kite feel and easier set-up and handling.
RANGE OF USE
- ENTRY LEVEL 3
- INTERMEDIATE 9
- ADVANCED 10
- FREERIDE 10
- FREESTYLE 7
- FREESTYLE UNHOOKED 3
- LIGHT WIND 10
- BIG AIR 9
- HYDRO FOIL 10
- RACE 6
- WAVE 0
SIZE WINDRANGE BAR SIZE
7m 11-29 50cm
9m 9-26 50cm
11m 8-23 50cm
13m 7-20 55cm
15m 6-18 55cm
18m 5-15 55cm
Wind range is indicative only based on an average rider weight of 80kg. Actual range will vary based on rider skill level and type of board used.
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.
Check Out The OZONE MACH 1 At S2AS!
RACE TO THE SKIES
Go much bigger and faster in less wind. This is THE gateway for advanced freeriders to enjoy even more epic sessions while rediscovering the awesome sensation of kite power that got them hooked in the beginning.
We’ve taken the most powerful elements of race kite design and re-tuned them to suit a wider range of riders, delivering rocket-fuelled big air twin-tip performance and fluid, high-speed riding on a hydrofoil.
Developed from the R1 V4 and Chrono DNA, the Mach 1 sets a new benchmark for freeride performance possibilities, especially in lighter winds.
PERFORMANCE
- High-performance all-round foil kite
- Amazing jumping and hangtime, even in light winds
- R1 race kite design base, re-tuned for all-round freeriding
- Increased accessibility, but some suitable experience still required
TUNING AND DESIGN
- High-aspect-ratio design
- Designed to fly on 17m or 21m lines
- 4 bridle line levels for ease of use, control and longevity
- Sheathed bridle lines for easy set-up and durability
- Lightweight but durable construction
- Transverse sail shaping
WHO IS IT FOR?
- Riders with prior experience using foil kites who are ready for more performance.
- Twin-tip riders focused on big air and boosting performance.
- Freeride foilers who want a high-performance kite that adapts to various riding styles.
“Our aim is to design foil kites with the same performance that we've always strived for, but with more accessibility. The very latest race kites, like our R1 V5, have become very technical to ride, but the great aspects of race kite performance has always been the fact they produce tremendous amounts of power and lift with a huge wind range.
“Re-imagining how race kite performance could benefit freeriders became a very logical place for us to start our development of the Mach 1. We’ve made everything far more user-friendly than a race kite, while maintaining the high performance benefits.”
CONNOR BAINBRIDGE, OZONE R&D DEVELOPMENT TEAM AND OLYMPIC RACER
FLYING LINE LENGTHS
We recommend flying the Mach 1 with 17m or 21m lines depending on conditions, discipline and rider preferences.
Choose to ride with 21m lines as an easy standard length for your first rides, in lighter winds or on larger kite sizes for all round riding.
When using 17m lines the Mach 1’s handling becomes more dynamic, responsive and direct – well suited to hydrofoiling. Shorter lines also increase jumping performance as you’ll feel an increased connection to the kite, while in stronger winds the upwind ability will also be enhanced.
PERFORMANCE & HANDLING
Big Air Capabilities
Experience real high performance without the complexity of a full race kite. The Mach 1 naturally boosts higher with minimal input, with significantly increased hangtime compared to tube kites.
Foiling Adaptability
Functions seamlessly across different hydrofoil sizes. Shorter lines (17m) provide more direct handling, while longer lines (using the 4m extensions, making a line length of 21m) offer extra power.
Responsive yet Stable
Turns with more power due to the higher aspect ratio, making it ideal for controlled boosts and high-speed runs.
Great Depower
The Mach 1’s efficient rotation benefits its ability to depower through a wide range of angle-of-attack changes.
User Experience
Easy transition for experienced tube kite riders as the feeling is intuitive and tuned to be more similar.
KEY FEATURES & DESIGN
Higher-Aspect-Ratio
Improved efficiency, greater hangtime and increased performance in light winds.
Refined Bridle System
Reduced bridle attachment points for easier setup while maintaining stability and control.
Durable Material Selection
Harder-wearing canopy and thicker bridle materials reduce tangles and increase longevity while maintaining lightweight performance.
Smooth & Progressive Power Delivery
Linear power output makes for more controlled and predictable handling.
Optimized for Different Line Lengths
Works exceptionally well with the advised 17 or 21m line lengths, adapting to riding style and conditions.
DESIGNED IN THREE SETS OF SIZES
The Mach 1 has been paired in three sets relating to the performance needed in different wind conditions.
15 & 18m
Very powerful light wind kites, still capable of a great big air experience.
11 & 13m
Offering more manoeuvrability and playfulness. Superb big air in lightwinds, huge hangtimes and extremely wide wind range.
7 & 9m
These sizes are more based on the Chrono lower aspect design, compared to the bigger Mach 1 sizes, which have the higher-aspect R1 V4 shape. Being smaller, the 7 and 9m are for use in stronger winds and have a crazy ability to manage power. They also offer more manoeuvrability for freeride hydrofoiling. So these retain the Chrono’s smaller size, superb ease- of-use and kite looping ability.
“Using the 9 and 11m Mach 1 was actually my first experience using a foil kite. After watching so many clips of riders doing crazy high jumps and being able to stay in the air for so long made me really want to try. It only took me a session to get used to the feeling, but I immediately noticed how much longer I was staying in the air.
“I’ve ridden the 9 and 11 metre sizes for several sessions and these kites have already helped me make progress. I’d love to have 30 knot conditions all the time, but that’s not possible. It's crazy how much performance these kites have in lighter winds. I can now look at the forecast so differently and am super stoked to go out in 15 knots and get way more really good sessions.”
JINNE BOER, OZONE AMBASSADOR, NETHERLANDS
TECHNICAL DEVELOPMENTS
New Valve System
Improved air intake for faster inflation, and more internal pressure for better water and land relaunch.
Brake Line Adjustments
Three settings for optimising control depending on twin-tip, all-round or hyrdofoil riding.
Closed Cell Construction
Ensures stability and better relaunch in varied conditions.
WHY HAS THE MACH 1 REPLACED THE CHRONO IN OUR RANGE?
Given that our latest high-performance hydrofoil race kite, the R1 V5, is now highly specialised for hydrofoil racing with a two-line setup, minimal overhead lift and is built with ultra-lightweight materials, we saw an opportunity to merge race kite performance with freeride durability. We wanted to create a robust machine that excels in big air while maintaining the efficiency that tube kites can’t match.
When the R1 V4 was still current, many advanced twin-tip riders were choosing its high-aspect design for big air and hangtime.
Recognising the demand for a freeride foil kite with race-like performance, we took the DNA of the R1 V3 & V4 models and re-tuned things — removing race-specific constraints while reinforcing durability and enhancing big air capability.
MACH 1 VS CHRONO:
PERFORMANCE & HANDLING DIFFERENCES
Higher Aspect Ratio & Increased Cell Count
Due to its higher aspect ratio and increased cell count compared to the Chrono, the Mach 1 delivers better performance in light winds, a broader range, and smoother power generation.
Boosting & Hangtime
With increased lift and linear power output, the Mach 1 excels in big air, maintaining power and speed efficiently across various line lengths.
Turning Characteristics
Unlike the Chrono’s pivotal turns, the Mach 1’s higher-aspect design generates more power in turns while maintaining control and precision.
THE MACH 1 IS THE ULTIMATE FREERIDE FOIL KITE FOR RIDERS SEEKING HIGH-PERFORMANCE
The Mach 1 isn’t just an upgrade — it’s a more redefined experience, surprisingly easy to handle and built for riders looking to elevate their performance in freeride and big air disciplines. Quite simply, it sets a new benchmark in performance foil kiting.
MACH 1 TUNING TIPS
BRAKE LINE SETTINGS
Three settings allow you to fine tune kite feedback and bar pressure to your liking. It is quick and easy to change with no extra lines to add or remove.
HYDROFOIL / SHORT LINES
The hydrofoil/short lines setting is the upper knot on the PB1 line. Recommended for hydrofoiling and when using lines less than 21m. This setting decreases bar pressure and offers a longer lifting period, more suitable for foiling manoeuvres.
ALL-ROUND
The All-Round setting is the middle knot on the PB1 line (factory setting). This offers an ideal balance in performance and feeling for most riders and conditions.
TWIN-TIP
The twin-tip setting is the lower knot on the PB1 line. This setting increases bar pressure and offers a sharper, more direct feeling, perfect for twin-tip riding. If you prefer a heavier and direct feel this could be the setting for you.
WE HAVE THE PERFECT FOIL KITE FOR YOU
The Mach 1 is a high performance foil kite. Due to the different handling, launching and landing techniques compared to tube kites, we do not recommend it for beginners or intermediate kitesurfers.
Don’t worry. If you are an intermediate kitesurfer, or looking for your first foil kite, we recommend the Hyperlink V4 which still delivers incredible low wind performance, but with a more familiar tube kite feel and easier set-up and handling.
RANGE OF USE
- ENTRY LEVEL 3
- INTERMEDIATE 9
- ADVANCED 10
- FREERIDE 10
- FREESTYLE 7
- FREESTYLE UNHOOKED 3
- LIGHT WIND 10
- BIG AIR 9
- HYDRO FOIL 10
- RACE 6
- WAVE 0
SIZE WINDRANGE BAR SIZE
7m 11-29 50cm
9m 9-26 50cm
11m 8-23 50cm
13m 7-20 55cm
15m 6-18 55cm
18m 5-15 55cm
Wind range is indicative only based on an average rider weight of 80kg. Actual range will vary based on rider skill level and type of board used.
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.