2025 Ozone ZEPHYR V8 Ultra-X Kite
Offering greater range, faster flying speeds and more reactive handling, the all-new Zephyr V8 Ultra-X further proves itself a class leading light wind freeride machine for any rider who wants to expand their time on the water, whatever their board of choice
WHAT’S NEW?
Everything. When we set out to add more performance to the Zephyr, we specifically wanted to make riding in light winds easier for everyone, more fun and something you could do more often.
- Light wind specific freeride machine
- Huge wind range, 6-20 knots
- Now 17% lighter and more responsive with Ultra-X materials
- Tight radius turning for reactive, fun sessions
- Easy to fly and re-launch even in light winds
FEATURES
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
Teijin TechnoForce Double Ripstop Lightweight canopy
Teijin is the world’s leading supplier of technical performance materials for marine sports, setting the benchmark in quality with proven superiority in dynamic strength and durability.
Built with a double rip-stop material that is 17% lighter than conventional canopy, with an advanced coating to maintain strength, rigidity and durability. The reduction in weight translates to true performance advantages.
Performance Dacron – Lighter and Stiffer
The leading edge and struts are made from a 125g performance Dacron that’s 20% lighter than conventional Dacron. The reduction in weight translates to true performance advantages. The dacron is also stiffer to provide a more crisp, instant response and feeling from the kite.
4-line Pulley-less System
NO pulleys, NO problems. We design all our inflatable kites without pulleys, to inherit the unique Ozone feeling and performance across our range.
High Performance Bridle Lines
High performance sheathed Dyneema bridle lines offer a vast reduction in parasitic drag and reduced weight.
Continuous Curve Leading Edge and Transverse Sail Shaping
Each Leading Edge segment is curved to form a perfect smooth arc from tip to tip as opposed to straight segments with angled joints. Transverse Sail Shaping perfectly matches the Continuous Curve Leading Edge. These latest design features reduce parasitic drag and create a cleaner surface at the most important area of the airfoil. The result is less turbulent airflow, which positively affects the lift to drag ratio increasing overall performance.
Internal reinforcements
What’s on the inside counts too - we use top of the line materials and strategic internal reinforcements for increased strength and durability.
Overlap Flat Seams
Overlap flat seam construction improves sail control resulting in an overall cleaner canopy.
Load Distribution Panels
Dacron reinforcements are used on all loaded areas for enhanced load distribution. This means all loads are spread evenly into the sail ensuring the kite flies and performs at its best.
Direct Connect Struts
Our Direct Connect construction method improves load distribution between the Leading Edge, Struts and Canopy. Struts are connected directly to the Leading Edge with internal and external reinforcements. This unique construction method ensures clean profiles are maintained with the optimum canopy tension.
Reinforced Leading Edge and Struts
The Leading Edge and Struts are reinforced in high stress areas to ensure the kite canopy remains in shape and performs at its best.
Reinforced Trailing Edge
Trailing Edge reinforcement with an internal lightweight Dyneema line reduces canopy wear and helps to maintain optimum Trailing Edge tension as designed.
Low Profile Aerodynamic Scuff Pads
Leading Edge bumpers are often large and unnecessary cosmetic items. At Ozone we build our kites and wings for performance and durability using the best materials & components available. Any areas requiring scuff protection we use a lightweight durable material with superior abrasion resistance, while keeping a low profile in order to reduce drag and maintain performance.
Unique bladder construction
Our bladders are constructed in-house with advanced custom built welding machines. Double layered sections are applied to any potential wear areas.
Anti-Snag line deflectors
The Anti-Snag line deflectors prevent bridles and lines from tangling around the wing tip. Safety is increased when launching with a partner and water re-launch is made easier.
Fast Flow One-Pump Inflation System
The Fast Flow One-Pump Inflation System makes set up and packing quick and easy. It features single point inflation/deflation and a high air flow rate between the Struts and Leading Edge, with clips to seal the hoses to prevent unwanted air flow in case of damage.
Anti-Flap Soft Battens
Soft Battens strategically positioned along the Trailing Edge provide canopy support and reduce flutter, enhancing kite feedback to the rider and also reducing canopy material wear.
Back-line trimming options
Customise your handling and bar pressure with the back line bridle attachments. Closer to the Leading Edge for slower turn speed and more bar pressure, or closer to the Trailing Edge for faster turn speed and less bar pressure.
Fool proof line connectors
Fool proof line connectors prevent incorrect rigging of the flying lines to the kite.
Water Kite Technical Bag
• Technical Bag with loads of space
• Internal stash pocket
• External control system pocket
• Board straps
• Pump holder
• Adjustable shoulder straps
• Back panel foam padding provides extra comfort
Ultra-X
To squeeze extra performance from a kite in aerodynamically demanding light wind conditions, we didn’t just tweak an already evolved, smooth handling design. We first stripped things back to refine the entire airframe. The Zephyr V8 Ultra-X now features more shaping detail that contributes to the cleaner overall sail profile.
The introduction of ‘Ultra-X’ lightweight materials has seen this powerful 17m kite experience a 17% weight reduction, which is crucial to its undoubtedly more sporty handling.
The V8 now delivers more forward drive and faster response in even lighter winds, while also offering more top end range comfort too, making it a seriously useful addition to your quiver.
WHO IS IT FOR?
Anyone who wants to get out on the water more!
The combined advantages of being both lighter in weight and having a cleaner, more taut canopy across its entire profile delivers a sportier and more dynamic handling feel. The V8 flying characteristics are significantly improved throughout.
CONTINUOUS CURVE IN THE LEADING EDGE WITH TRANSVERSAL SHAPING
The aerodynamic shaping upgrades in the Zephyr V8 Ultra-X have already proven to be performance enhancing design features in other kites in the Ozone range.
As featured on the Enduro V4 and Alpha V2, our Continuous Curve Leading Edge construction ensures that, instead of trying to make a curve by joining straight segments with angled joints, each segment of the Zephyr V8 Ultra-X’s leading edge is now curved to form a perfectly smooth arc from tip-to-tip.
Working in harmony with the Continuous Curve Leading Edge, Transversal shaping has also been added and is a fundamental part of the elevated performance found in the Enduro V4, Alpha V2, Reo V7 and Edge V12 kites.
These latest design features reduce parasitic drag and create a cleaner surface at the most important area of the airfoil, guaranteeing less turbulent airflow across the canopy, improving the lift to drag ratio and overall performance.
RIP IN THE LIGHT FANTASTIC
Whether you want to pull into glassy waves in super marginal conditions, enjoy impressive boost with extended, floaty hangtime to help learn new tricks, or simply enjoy the thrill of blasting across any open waters, the Zephyr V8 Ultra-X kicks to the curb any remaining heritage of large, light wind kites feeling overly grunty and heavy.
Delivering the on-demand power of a 17m kite with the responsive handling of a 13m, you’ll be impressed by how little physical force is needed to steer the kite through turns whether you’re flying the V8 at either its impressive bottom or top end range.
The Ultra-X material placements are once again a fundamental reason why the V8 now feels so alive, even at the extreme edges of the wind window where many of this kite’s competitors will start to stall.
The Zephyr V8 Ultra-X drives forward all the time and has less tendency to backstall in really light winds. Rather than relying on pure, brutal grunt, you can use the increased speed and response of the kite to create power at its low end.
Once you’re up and planing on your board, the V8 will keep accelerating forward with less lateral pull, allowing you to hold on far more comfortably if the wind picks up, without disturbing your enjoyment of the session.
ULTRA-X MATERIALS
In collaboration with colleagues in the dedicated prototyping department of Ozone’s own factory, our design team embarked on an intense material development and testing programme spanning more than three years.
The use of light weight performance materials has helped deliver improved drift, faster reactiveness / turning speed and more drive through the window. Despite being around 17% lighter than the V7, all materials used in the Zephyr V8 Ultra-X are proven to deliver integral strength, too. Please note that these Ultra-X materials are structurally very strong, but less abrasion resistant, so we advise beginners who will have a tendency to be rougher with their kite to consider instead our large Catalyst models for learning the sport in light winds.
LIGHTER WEIGHT PERFORMANCE DACRON
The newly integrated 125g performance dacron material on the leading edge and struts is not only 20% lighter, but is also more rigid, guaranteeing a longer lasting shape and a tighter canopy. The careful implementation helped our design team deliver the more responsive handling and aerodynamic performance gains they wanted to reach.
LIGHTER WEIGHT CANOPY
Utilising the weight saving properties of the latest 46g double ripstop Teijin cloth (17% lighter than a 55g standard triple ripstop) further contributes to the increased drift performance in particular. The performance coating ensures high levels of strength and durability at a reduced weight.
REDUCED DIAMETER BRIDLES
Ensuring every inch of the new Zephyr is as performance oriented as possible, the new bridles have also been reduced in diameter and are made of an abrasion-resistant sheathed Dyneema line material.
Every millimetre of potential drag savings count when it comes to finding the extremes of accessible lightwind performance. You can rely on our team to have poured over every square inch of the new Zephyr V8 Ultra-X to ensure it’s tuned to get you riding sooner and for longer with less of the handling complications in flight that are often associated with light wind riding.
WHAT YOU FEEL:
- More responsive kite with more stability, especially in marginal conditions
- Lighter handling and bar pressure
- Faster airspeed and turning. This 17m feels more like a 13m kite
- More forward drive, less tendency to back stall
- Smaller packing volume
- Better drift and stability over head
WHY YOU FEEL IT:
- Overall, the V8 17m is 17% lighter than the V7
- Continuous curved leading edge
- Transversal shaping
- Ultra-X lightweight, performance materials
- Reduced bridle line diameter
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.
2025 Ozone ZEPHYR V8 Ultra-X Kite
Offering greater range, faster flying speeds and more reactive handling, the all-new Zephyr V8 Ultra-X further proves itself a class leading light wind freeride machine for any rider who wants to expand their time on the water, whatever their board of choice
WHAT’S NEW?
Everything. When we set out to add more performance to the Zephyr, we specifically wanted to make riding in light winds easier for everyone, more fun and something you could do more often.
- Light wind specific freeride machine
- Huge wind range, 6-20 knots
- Now 17% lighter and more responsive with Ultra-X materials
- Tight radius turning for reactive, fun sessions
- Easy to fly and re-launch even in light winds
FEATURES
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
Teijin TechnoForce Double Ripstop Lightweight canopy
Teijin is the world’s leading supplier of technical performance materials for marine sports, setting the benchmark in quality with proven superiority in dynamic strength and durability.
Built with a double rip-stop material that is 17% lighter than conventional canopy, with an advanced coating to maintain strength, rigidity and durability. The reduction in weight translates to true performance advantages.
Performance Dacron – Lighter and Stiffer
The leading edge and struts are made from a 125g performance Dacron that’s 20% lighter than conventional Dacron. The reduction in weight translates to true performance advantages. The dacron is also stiffer to provide a more crisp, instant response and feeling from the kite.
4-line Pulley-less System
NO pulleys, NO problems. We design all our inflatable kites without pulleys, to inherit the unique Ozone feeling and performance across our range.
High Performance Bridle Lines
High performance sheathed Dyneema bridle lines offer a vast reduction in parasitic drag and reduced weight.
Continuous Curve Leading Edge and Transverse Sail Shaping
Each Leading Edge segment is curved to form a perfect smooth arc from tip to tip as opposed to straight segments with angled joints. Transverse Sail Shaping perfectly matches the Continuous Curve Leading Edge. These latest design features reduce parasitic drag and create a cleaner surface at the most important area of the airfoil. The result is less turbulent airflow, which positively affects the lift to drag ratio increasing overall performance.
Internal reinforcements
What’s on the inside counts too - we use top of the line materials and strategic internal reinforcements for increased strength and durability.
Overlap Flat Seams
Overlap flat seam construction improves sail control resulting in an overall cleaner canopy.
Load Distribution Panels
Dacron reinforcements are used on all loaded areas for enhanced load distribution. This means all loads are spread evenly into the sail ensuring the kite flies and performs at its best.
Direct Connect Struts
Our Direct Connect construction method improves load distribution between the Leading Edge, Struts and Canopy. Struts are connected directly to the Leading Edge with internal and external reinforcements. This unique construction method ensures clean profiles are maintained with the optimum canopy tension.
Reinforced Leading Edge and Struts
The Leading Edge and Struts are reinforced in high stress areas to ensure the kite canopy remains in shape and performs at its best.
Reinforced Trailing Edge
Trailing Edge reinforcement with an internal lightweight Dyneema line reduces canopy wear and helps to maintain optimum Trailing Edge tension as designed.
Low Profile Aerodynamic Scuff Pads
Leading Edge bumpers are often large and unnecessary cosmetic items. At Ozone we build our kites and wings for performance and durability using the best materials & components available. Any areas requiring scuff protection we use a lightweight durable material with superior abrasion resistance, while keeping a low profile in order to reduce drag and maintain performance.
Unique bladder construction
Our bladders are constructed in-house with advanced custom built welding machines. Double layered sections are applied to any potential wear areas.
Anti-Snag line deflectors
The Anti-Snag line deflectors prevent bridles and lines from tangling around the wing tip. Safety is increased when launching with a partner and water re-launch is made easier.
Fast Flow One-Pump Inflation System
The Fast Flow One-Pump Inflation System makes set up and packing quick and easy. It features single point inflation/deflation and a high air flow rate between the Struts and Leading Edge, with clips to seal the hoses to prevent unwanted air flow in case of damage.
Anti-Flap Soft Battens
Soft Battens strategically positioned along the Trailing Edge provide canopy support and reduce flutter, enhancing kite feedback to the rider and also reducing canopy material wear.
Back-line trimming options
Customise your handling and bar pressure with the back line bridle attachments. Closer to the Leading Edge for slower turn speed and more bar pressure, or closer to the Trailing Edge for faster turn speed and less bar pressure.
Fool proof line connectors
Fool proof line connectors prevent incorrect rigging of the flying lines to the kite.
Water Kite Technical Bag
• Technical Bag with loads of space
• Internal stash pocket
• External control system pocket
• Board straps
• Pump holder
• Adjustable shoulder straps
• Back panel foam padding provides extra comfort
Ultra-X
To squeeze extra performance from a kite in aerodynamically demanding light wind conditions, we didn’t just tweak an already evolved, smooth handling design. We first stripped things back to refine the entire airframe. The Zephyr V8 Ultra-X now features more shaping detail that contributes to the cleaner overall sail profile.
The introduction of ‘Ultra-X’ lightweight materials has seen this powerful 17m kite experience a 17% weight reduction, which is crucial to its undoubtedly more sporty handling.
The V8 now delivers more forward drive and faster response in even lighter winds, while also offering more top end range comfort too, making it a seriously useful addition to your quiver.
WHO IS IT FOR?
Anyone who wants to get out on the water more!
The combined advantages of being both lighter in weight and having a cleaner, more taut canopy across its entire profile delivers a sportier and more dynamic handling feel. The V8 flying characteristics are significantly improved throughout.
CONTINUOUS CURVE IN THE LEADING EDGE WITH TRANSVERSAL SHAPING
The aerodynamic shaping upgrades in the Zephyr V8 Ultra-X have already proven to be performance enhancing design features in other kites in the Ozone range.
As featured on the Enduro V4 and Alpha V2, our Continuous Curve Leading Edge construction ensures that, instead of trying to make a curve by joining straight segments with angled joints, each segment of the Zephyr V8 Ultra-X’s leading edge is now curved to form a perfectly smooth arc from tip-to-tip.
Working in harmony with the Continuous Curve Leading Edge, Transversal shaping has also been added and is a fundamental part of the elevated performance found in the Enduro V4, Alpha V2, Reo V7 and Edge V12 kites.
These latest design features reduce parasitic drag and create a cleaner surface at the most important area of the airfoil, guaranteeing less turbulent airflow across the canopy, improving the lift to drag ratio and overall performance.
RIP IN THE LIGHT FANTASTIC
Whether you want to pull into glassy waves in super marginal conditions, enjoy impressive boost with extended, floaty hangtime to help learn new tricks, or simply enjoy the thrill of blasting across any open waters, the Zephyr V8 Ultra-X kicks to the curb any remaining heritage of large, light wind kites feeling overly grunty and heavy.
Delivering the on-demand power of a 17m kite with the responsive handling of a 13m, you’ll be impressed by how little physical force is needed to steer the kite through turns whether you’re flying the V8 at either its impressive bottom or top end range.
The Ultra-X material placements are once again a fundamental reason why the V8 now feels so alive, even at the extreme edges of the wind window where many of this kite’s competitors will start to stall.
The Zephyr V8 Ultra-X drives forward all the time and has less tendency to backstall in really light winds. Rather than relying on pure, brutal grunt, you can use the increased speed and response of the kite to create power at its low end.
Once you’re up and planing on your board, the V8 will keep accelerating forward with less lateral pull, allowing you to hold on far more comfortably if the wind picks up, without disturbing your enjoyment of the session.
ULTRA-X MATERIALS
In collaboration with colleagues in the dedicated prototyping department of Ozone’s own factory, our design team embarked on an intense material development and testing programme spanning more than three years.
The use of light weight performance materials has helped deliver improved drift, faster reactiveness / turning speed and more drive through the window. Despite being around 17% lighter than the V7, all materials used in the Zephyr V8 Ultra-X are proven to deliver integral strength, too. Please note that these Ultra-X materials are structurally very strong, but less abrasion resistant, so we advise beginners who will have a tendency to be rougher with their kite to consider instead our large Catalyst models for learning the sport in light winds.
LIGHTER WEIGHT PERFORMANCE DACRON
The newly integrated 125g performance dacron material on the leading edge and struts is not only 20% lighter, but is also more rigid, guaranteeing a longer lasting shape and a tighter canopy. The careful implementation helped our design team deliver the more responsive handling and aerodynamic performance gains they wanted to reach.
LIGHTER WEIGHT CANOPY
Utilising the weight saving properties of the latest 46g double ripstop Teijin cloth (17% lighter than a 55g standard triple ripstop) further contributes to the increased drift performance in particular. The performance coating ensures high levels of strength and durability at a reduced weight.
REDUCED DIAMETER BRIDLES
Ensuring every inch of the new Zephyr is as performance oriented as possible, the new bridles have also been reduced in diameter and are made of an abrasion-resistant sheathed Dyneema line material.
Every millimetre of potential drag savings count when it comes to finding the extremes of accessible lightwind performance. You can rely on our team to have poured over every square inch of the new Zephyr V8 Ultra-X to ensure it’s tuned to get you riding sooner and for longer with less of the handling complications in flight that are often associated with light wind riding.
WHAT YOU FEEL:
- More responsive kite with more stability, especially in marginal conditions
- Lighter handling and bar pressure
- Faster airspeed and turning. This 17m feels more like a 13m kite
- More forward drive, less tendency to back stall
- Smaller packing volume
- Better drift and stability over head
WHY YOU FEEL IT:
- Overall, the V8 17m is 17% lighter than the V7
- Continuous curved leading edge
- Transversal shaping
- Ultra-X lightweight, performance materials
- Reduced bridle line diameter
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.