2025 Ozone FLOW Wing
Find your FLOW state for rapid riding level improvement and easy freeride progression!
Offering the ultra-smooth feel of the Flux, the Flow’s more compact span, extra low end power, longer front carbon handle and lightweight handling feel all combine to make this a total weapon for dedicated wave riders and those looking to jump and throw freestyle moves
FLOW – DO IT ALL
Our aim was to make a wing with a greater sense of control to help riders accelerate their riding progression, from tacking and gybing, to jumping or wave riding, the Flow is designed to smoothly deliver what you need.
- Do-it-all freeride wing
- Rigid carbon handles
- New longer front handle for one handed control
- Ideal for wave riding with compact span
- Speed and lift for jumping
- New semi-rigid depower/surf handle for excellent control when flagged out
- Lightweight handling
- Strong build quality
Full Ozone wing range explainer video
Click here
FEATURES
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Long Rigid Power Handles
Ergonomically angled front and back carbon fibre handles with EVA grip provide maximum control and comfort with incredible feel and response. The front handle mount features a soft bumper to protect your head and board during water starts.
Easy View Windows
Easy view windows on either side of the strut provide safety for you and others around.
Horizontal Panels
Horizontal canopy panels and adjoining seams optimise load distribution through warp and weft of the material, improving feeling and reducing material stretch.
De-power/Surf Handle
The De-Power/Surf Handle at the front of the Leading Edge offers increased control when flying the wing single-handed and features a soft knuckle padding for extra comfort.
Direct Connect Strut
Our Direct Connect construction method improves load distribution between the Leading Edge, Strut and Canopy. The Strut is connected directly to the Leading Edge with internal and external reinforcements. This unique construction method ensures clean profiles are maintained with the optimum canopy tension.
Internal reinforcements
What’s on the inside counts too – internal reinforcements for improved strength and durability; such as a Double layered Dacron + Insignia taped Leading Edge closing seam with high strength threads.
Fast Flow Air Valves
Fast Flow Air Valves on both the Leading Edge and Strut makes inflation, deflation and packing a breeze.
Overlap Flat Seams
Overlap flat seam construction improves sail control resulting in an overall cleaner canopy.
Wing Harness Line (optional)
Quick and easy to install, our Wing Harness Line is a slim and lightweight design with an internal bungee contracting when unhooked to stay out of the way.
Wing Waist Strap
The Waist Strap is slim and lightweight with a strong buckle closure and size adjustment buckle. It connects to the Leash Line via a loop-to-loop connection. If you become overpowered or lose control let go of the wing and it will de-power on the Leash Line. Our wings ship standard with a Waist Strap pre-attached to the Leash Line.
Wing Quick Release (Optional)
The easy to use Quick Release is for riders who prefer extra security to detach from the wing in a fast and easy way. It is compatible with the Wing Waist Leash or a harness. The Wing Quick Release is sold separately.
Wing Wrist Strap (Optional)
The Wrist Strap features a velcro closure with a soft neoprene inside layer. It connects to the Leash Line via a loop-to-loop connection, If you become overpowered or lose control let go of the wing and it will de-power on the leash line. The Wrist Strap is sold separately.
Harness Line Connection
A harness line can be attached around the handle mounts or tube for customised rider preference.
Reinforced Leading Edge and Strut
The Leading Edge and Struts are reinforced in high stress areas to ensure the kite canopy remains in shape and performs at its best.
Anti-Flap Rigid Battens
Rigid Battens strategically positioned along the Trailing Edge improve canopy tension and reduce flutter - enhancing performance, feedback to the rider and reducing canopy material wear.
Reinforced Trailing Edge
Trailing Edge reinforcement with an internal lightweight Dyneema line reduces canopy wear and helps to maintain optimum Trailing Edge tension as designed.
Low Profile Aerodynamic Scuff Pads
Leading Edge bumpers are often large and unnecessary cosmetic items. At Ozone we build our kites and wings for performance and durability using the best materials & components available. Any areas requiring scuff protection we use a lightweight durable material with superior abrasion resistance, while keeping a low profile in order to reduce drag and maintain performance.
Unique bladder construction
Our bladders are constructed in-house with advanced custom built welding machines. Double layered sections are applied to any potential wear areas.
Swivel Leash Line
The Swivel Leash Line features a strong Dyneema line with internal bungee core and an ultra light Stainless Steel swivel to keep the leash twist free. It connects to the wings Leading Edge via a loop-to-loop connection and can easily be removed if necessary.
FLOW STATE…
Sitting between the Fly (entry level to intermediate freeride / wave riding) and the Flux (high end, full speed performance freeride), the Flow is a brand new wing to the line-up.
When it comes to improving the fluidity and ease of your riding, the extended front carbon handle offers the advantages of a boom, like flying the wing one handed and easy hand placement, yet it packs small and doesn’t need to be removed after your session.
Although it replaces the WASP in the range, the Flow is an entirely different concept, based on the handling advantages programmed in the Flux’s DNA. The Flow, however, has less span and lower aspect ratio than the Flux, offering more low end power and easier handling.
The tough and scuff-able airframe delivers clean aerodynamic performance, but is also built for the kind of beach handling that intermediates put a wing through.
The Flow is a fully featured design and, when you’re ready to ride faster, harder and for longer with less arm fatigue in stronger conditions, a harness line can be attached around the rigid handle mounts or tube for customised rider preference (sold separately).
WHAT YOU FEEL
- Control and comfort, even during long sessions
- Smooth overhead, excellent control during tacks and gybes
- Adaptability to perform in different wave conditions
- Increased control when flagged out
- Direct response handling
- Large power range
- Speed and lift for jumping
WHY YOU FEEL IT
- Reduced span and lower aspect ratio provide accessible all-round performance
- EVA covered, rigid, carbon fibre handles offer direct control and comfort
- Semi-rigid de-power/surf handle
- Stiff airframe for direct response performance
- Spanwise seam orientation helps spread the loads into the sail, reducing deformation.
- Expert sewing and material placements ensure light weight performance with integrated strength
PROGRESSION
The Flow has a responsive, lightweight and easy feel. Delivering both progressive power with good low end torque to get you up on foil, it also has range to handle stronger winds and speed without losing control. Highly manoeuvrable and yet incredibly stable overhead, tacks and gybes are made easy when passing the wing from hand to hand, giving you time to relax and complete the manoeuvre.
The extended front handle allows for balanced one handed steering, opening up all sorts of expressive carving manoeuvres in flat water. Instead of riding with a locked-in two-handed position, you can maintain power and control while holding the wing out to the side in one hand, offering a very fluid and free feeling.
ON THE WAVE
If your primary aim is riding waves and swells, whatever the size and quality, the Flow is for you. The span and aspect-ratio are perfectly tuned to help prevent wing tip touchdowns and to provide a beautiful centre of power when riding one handed.
The extended front handle is also particularly good for wave riding where you might quickly want to switch between powered up sailing and drifting. In small wave conditions, or in cross-onshore wind swell, it’s not always worth the big movement to grab the surf handle. The Flow’s longer front handle allows you instead to find a balance point to steer the wing one handed and still benefit from having a little pull from the wing.
NEW SEMI-RIGID SURF HANDLE
The Flow is equipped with a new semi-rigid surf handle that gives you even more control and prevents the wing inverting. In good waves there’s nothing like ripping back and forth with a beautifully balanced wing drifting obediently behind you.
FREESTYLE
The Flow’s compact design, tight sail, on-tap power, rigid handles, excellent manoeuvrability and impressive boost capabilities make it a great choice for freestylers. It’s fast for spinning and is excellent if you want to get inverted as the sail behaves well when going from positive to negative loads. No matter if you are just starting to get air or a seasoned freestyler; the Flow ticks all the boxes.
BUILT TO BE RIDDEN!
We’ve used the reliable and rugged Teijin dacron on the leading edge and struts to provide excellent resistance to flex and abrasion. The canopy is made from Teijin’s proven 55g triple ripstop because this is a wing designed for constant action.
As with all our products we were able to save weight but still ensure integrated strength is built in throughout. The Flow is made with great care by the hands of our expert team of sewers in our manufacturing facility.
TUNED WITH CUSTOMISED DESIGN SOFTWARE
Using our custom OzCAD design software developed in-house, every stitch and square inch of material placement is carefully calculated and results in a super clean finish and well tensioned sail.
Each part of the Flow’s design has been tailored to create an all-round performance wing with a mid-price range on which any intermediate through to expert wingfoiler can rip on without restraint.
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.
2025 Ozone FLOW Wing
Find your FLOW state for rapid riding level improvement and easy freeride progression!
Offering the ultra-smooth feel of the Flux, the Flow’s more compact span, extra low end power, longer front carbon handle and lightweight handling feel all combine to make this a total weapon for dedicated wave riders and those looking to jump and throw freestyle moves
FLOW – DO IT ALL
Our aim was to make a wing with a greater sense of control to help riders accelerate their riding progression, from tacking and gybing, to jumping or wave riding, the Flow is designed to smoothly deliver what you need.
- Do-it-all freeride wing
- Rigid carbon handles
- New longer front handle for one handed control
- Ideal for wave riding with compact span
- Speed and lift for jumping
- New semi-rigid depower/surf handle for excellent control when flagged out
- Lightweight handling
- Strong build quality
Full Ozone wing range explainer video
Click here
FEATURES
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Long Rigid Power Handles
Ergonomically angled front and back carbon fibre handles with EVA grip provide maximum control and comfort with incredible feel and response. The front handle mount features a soft bumper to protect your head and board during water starts.
Easy View Windows
Easy view windows on either side of the strut provide safety for you and others around.
Horizontal Panels
Horizontal canopy panels and adjoining seams optimise load distribution through warp and weft of the material, improving feeling and reducing material stretch.
De-power/Surf Handle
The De-Power/Surf Handle at the front of the Leading Edge offers increased control when flying the wing single-handed and features a soft knuckle padding for extra comfort.
Direct Connect Strut
Our Direct Connect construction method improves load distribution between the Leading Edge, Strut and Canopy. The Strut is connected directly to the Leading Edge with internal and external reinforcements. This unique construction method ensures clean profiles are maintained with the optimum canopy tension.
Internal reinforcements
What’s on the inside counts too – internal reinforcements for improved strength and durability; such as a Double layered Dacron + Insignia taped Leading Edge closing seam with high strength threads.
Fast Flow Air Valves
Fast Flow Air Valves on both the Leading Edge and Strut makes inflation, deflation and packing a breeze.
Overlap Flat Seams
Overlap flat seam construction improves sail control resulting in an overall cleaner canopy.
Wing Harness Line (optional)
Quick and easy to install, our Wing Harness Line is a slim and lightweight design with an internal bungee contracting when unhooked to stay out of the way.
Wing Waist Strap
The Waist Strap is slim and lightweight with a strong buckle closure and size adjustment buckle. It connects to the Leash Line via a loop-to-loop connection. If you become overpowered or lose control let go of the wing and it will de-power on the Leash Line. Our wings ship standard with a Waist Strap pre-attached to the Leash Line.
Wing Quick Release (Optional)
The easy to use Quick Release is for riders who prefer extra security to detach from the wing in a fast and easy way. It is compatible with the Wing Waist Leash or a harness. The Wing Quick Release is sold separately.
Wing Wrist Strap (Optional)
The Wrist Strap features a velcro closure with a soft neoprene inside layer. It connects to the Leash Line via a loop-to-loop connection, If you become overpowered or lose control let go of the wing and it will de-power on the leash line. The Wrist Strap is sold separately.
Harness Line Connection
A harness line can be attached around the handle mounts or tube for customised rider preference.
Reinforced Leading Edge and Strut
The Leading Edge and Struts are reinforced in high stress areas to ensure the kite canopy remains in shape and performs at its best.
Anti-Flap Rigid Battens
Rigid Battens strategically positioned along the Trailing Edge improve canopy tension and reduce flutter - enhancing performance, feedback to the rider and reducing canopy material wear.
Reinforced Trailing Edge
Trailing Edge reinforcement with an internal lightweight Dyneema line reduces canopy wear and helps to maintain optimum Trailing Edge tension as designed.
Low Profile Aerodynamic Scuff Pads
Leading Edge bumpers are often large and unnecessary cosmetic items. At Ozone we build our kites and wings for performance and durability using the best materials & components available. Any areas requiring scuff protection we use a lightweight durable material with superior abrasion resistance, while keeping a low profile in order to reduce drag and maintain performance.
Unique bladder construction
Our bladders are constructed in-house with advanced custom built welding machines. Double layered sections are applied to any potential wear areas.
Swivel Leash Line
The Swivel Leash Line features a strong Dyneema line with internal bungee core and an ultra light Stainless Steel swivel to keep the leash twist free. It connects to the wings Leading Edge via a loop-to-loop connection and can easily be removed if necessary.
FLOW STATE…
Sitting between the Fly (entry level to intermediate freeride / wave riding) and the Flux (high end, full speed performance freeride), the Flow is a brand new wing to the line-up.
When it comes to improving the fluidity and ease of your riding, the extended front carbon handle offers the advantages of a boom, like flying the wing one handed and easy hand placement, yet it packs small and doesn’t need to be removed after your session.
Although it replaces the WASP in the range, the Flow is an entirely different concept, based on the handling advantages programmed in the Flux’s DNA. The Flow, however, has less span and lower aspect ratio than the Flux, offering more low end power and easier handling.
The tough and scuff-able airframe delivers clean aerodynamic performance, but is also built for the kind of beach handling that intermediates put a wing through.
The Flow is a fully featured design and, when you’re ready to ride faster, harder and for longer with less arm fatigue in stronger conditions, a harness line can be attached around the rigid handle mounts or tube for customised rider preference (sold separately).
WHAT YOU FEEL
- Control and comfort, even during long sessions
- Smooth overhead, excellent control during tacks and gybes
- Adaptability to perform in different wave conditions
- Increased control when flagged out
- Direct response handling
- Large power range
- Speed and lift for jumping
WHY YOU FEEL IT
- Reduced span and lower aspect ratio provide accessible all-round performance
- EVA covered, rigid, carbon fibre handles offer direct control and comfort
- Semi-rigid de-power/surf handle
- Stiff airframe for direct response performance
- Spanwise seam orientation helps spread the loads into the sail, reducing deformation.
- Expert sewing and material placements ensure light weight performance with integrated strength
PROGRESSION
The Flow has a responsive, lightweight and easy feel. Delivering both progressive power with good low end torque to get you up on foil, it also has range to handle stronger winds and speed without losing control. Highly manoeuvrable and yet incredibly stable overhead, tacks and gybes are made easy when passing the wing from hand to hand, giving you time to relax and complete the manoeuvre.
The extended front handle allows for balanced one handed steering, opening up all sorts of expressive carving manoeuvres in flat water. Instead of riding with a locked-in two-handed position, you can maintain power and control while holding the wing out to the side in one hand, offering a very fluid and free feeling.
ON THE WAVE
If your primary aim is riding waves and swells, whatever the size and quality, the Flow is for you. The span and aspect-ratio are perfectly tuned to help prevent wing tip touchdowns and to provide a beautiful centre of power when riding one handed.
The extended front handle is also particularly good for wave riding where you might quickly want to switch between powered up sailing and drifting. In small wave conditions, or in cross-onshore wind swell, it’s not always worth the big movement to grab the surf handle. The Flow’s longer front handle allows you instead to find a balance point to steer the wing one handed and still benefit from having a little pull from the wing.
NEW SEMI-RIGID SURF HANDLE
The Flow is equipped with a new semi-rigid surf handle that gives you even more control and prevents the wing inverting. In good waves there’s nothing like ripping back and forth with a beautifully balanced wing drifting obediently behind you.
FREESTYLE
The Flow’s compact design, tight sail, on-tap power, rigid handles, excellent manoeuvrability and impressive boost capabilities make it a great choice for freestylers. It’s fast for spinning and is excellent if you want to get inverted as the sail behaves well when going from positive to negative loads. No matter if you are just starting to get air or a seasoned freestyler; the Flow ticks all the boxes.
BUILT TO BE RIDDEN!
We’ve used the reliable and rugged Teijin dacron on the leading edge and struts to provide excellent resistance to flex and abrasion. The canopy is made from Teijin’s proven 55g triple ripstop because this is a wing designed for constant action.
As with all our products we were able to save weight but still ensure integrated strength is built in throughout. The Flow is made with great care by the hands of our expert team of sewers in our manufacturing facility.
TUNED WITH CUSTOMISED DESIGN SOFTWARE
Using our custom OzCAD design software developed in-house, every stitch and square inch of material placement is carefully calculated and results in a super clean finish and well tensioned sail.
Each part of the Flow’s design has been tailored to create an all-round performance wing with a mid-price range on which any intermediate through to expert wingfoiler can rip on without restraint.
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.