2025 Ozone Kites ALPHA V3 Ultra-X
Intermediate to advanced, single strut, all-round freeride performance
Revamped with 125 gram dacron on the leading edge and strut with a lighter weight canopy cloth, the Alpha V3 Ultra-X is not only one of the highest performing single strut kites on the market, it’s also THE LIGHTEST
SUPER LIGHTWEIGHT ALL-ROUNDER, READY TO TAKE YOU EVERYWHERE
Our ultimate lightweight kite returns… even lighter and higher performing thanks to the addition of our Ultra-X materials.
- Ultra-light kite, perfect for travellers
- Single strut performance, with incredible low to mid-range
- Light handling, smooth steering response
- Lively lift overhead for jumping
- Extremely stable, even with slack lines at edge of the window
- Quick, pivotal turning and balanced drifting
- Incredible drive up through the window, perfect for marginal wave and foil riding
FEATURES
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
Teijin TechnoForce Double Ripstop Lightweight canopy
Teijin is the world’s leading supplier of technical performance materials for marine sports, setting the benchmark in quality with proven superiority in dynamic strength and durability.
Built with a double rip-stop material that is 17% lighter than conventional canopy, with an advanced coating to maintain strength, rigidity and durability. The reduction in weight translates to true performance advantages.
Performance Dacron – Lighter and Stiffer
The leading edge and struts are made from a 125g performance Dacron that’s 20% lighter than conventional Dacron. The reduction in weight translates to true performance advantages. The dacron is also stiffer to provide a more crisp, instant response and feeling from the kite.
Continuous Curve Leading Edge and Transverse Sail Shaping
Each Leading Edge segment is curved to form a perfect smooth arc from tip to tip as opposed to straight segments with angled joints. Transverse Sail Shaping perfectly matches the Continuous Curve Leading Edge. These latest design features reduce parasitic drag and create a cleaner surface at the most important area of the airfoil. The result is less turbulent airflow, which positively affects the lift to drag ratio increasing overall performance.
4-line Pulley-less System
NO pulleys, NO problems. We design all our inflatable kites without pulleys, to inherit the unique Ozone feeling and performance across our range.
Fast Flow One-Pump Inflation System
The Fast Flow One-Pump Inflation System makes set up and packing quick and easy. It features single point inflation/deflation and a high air flow rate between the Struts and Leading Edge, with clips to seal the hoses to prevent unwanted air flow in case of damage.
Internal reinforcements
What’s on the inside counts too - we use top of the line materials and strategic internal reinforcements for increased strength and durability.
Overlap Flat Seams
Overlap flat seam construction improves sail control resulting in an overall cleaner canopy.
Load Distribution Panels
Dacron reinforcements are used on all loaded areas for enhanced load distribution. This means all loads are spread evenly into the sail ensuring the kite flies and performs at its best.
Direct Connect Struts
Our Direct Connect construction method improves load distribution between the Leading Edge, Struts and Canopy. Struts are connected directly to the Leading Edge with internal and external reinforcements. This unique construction method ensures clean profiles are maintained with the optimum canopy tension.
Reinforced Leading Edge and Struts
The Leading Edge and Struts are reinforced in high stress areas to ensure the kite canopy remains in shape and performs at its best.
Reinforced Trailing Edge
Trailing Edge reinforcement with an internal lightweight Dyneema line reduces canopy wear and helps to maintain optimum Trailing Edge tension as designed
Low Profile Aerodynamic Scuff Pads
Leading Edge bumpers are often large and unnecessary cosmetic items. At Ozone we build our kites and wings for performance and durability using the best materials & components available. Any areas requiring scuff protection we use a lightweight durable material with superior abrasion resistance, while keeping a low profile in order to reduce drag and maintain performance.
Unique bladder construction
Our bladders are constructed in-house with advanced custom built welding machines. Double layered sections are applied to any potential wear areas.
Anti-Snag line deflectors
The Anti-Snag line deflectors prevent bridles and lines from tangling around the wing tip. Safety is increased when launching with a partner and water re-launch is made easier.
Variable Bridle Geometry
Quick and easy to change with no extra lines to add or remove. Choose from the different pigtail positions on the front bridle’s VBG settings to adjust the kite’s operating range, bringing another level of versatility to this outstanding design.
Tuned bridle geometry
We work extensively during our R&D process to develop the size range to feel in tune with each other. Every kite has a unique bridle layout, individually tested and fine-tuned to maximize the feeling and performance.
Fool proof line connectors
Fool proof line connectors prevent incorrect rigging of the flying lines to the kite.
THE BEST TRAVEL COMPANION
Perfect for travelling wave riders and freeriders looking to pack more hours of fun on the water, the Alpha V3 Ultra-X has a large range, is very light weight and packs down small.
If keeping things to a minimum on the weighing scales is a high priority, the Alpha V3 Ultra-X is your ideal option.
WIND RANGE AND RIDER LEVEL
The light bar feeling and smooth but reactive handling are tuned for intermediate riding levels and beyond, particularly in light to medium strength winds.
Designed with an efficient forward flying style, the Alpha V3 rewards kiters who are ready to generate low end power by taking advantage of the sporty steering feel and the huge range available in each size.
Excellent low end performance, in unison with quick-response steering, combine to provide excellent power potential per size. Take maximum advantage of being able to get out in lighter winds without needing to ride a big kite.
RIDE LIGHTER AND TRAVEL SMARTER
Whether you’re hoping to maximise your water time at your local spot, or increase your holiday session count, the Alpha V3 Ultra-X offers crazy potential.
Pack the Alpha V3 Ultra-X 9m for a kite trip, for example, and you’d have a huge range of available conditions open to you with a twin-tip and a surfboard.
At its bottom end you could be ripping waves in light winds on a really agile kite that still provides plenty of power to get back upwind. At the kite’s mid- to top-end, you can stay out for hours on big, grin-inducing freeride sessions on a twin-tip.
If you can pack your hydrofoil into your quiver bag too, your window of opportunity becomes massive. Discover endless potential for flowing foil sessions, packed with tight manoeuvres, looping the kite back and forth with instant response.
WAVE AND KITEFOIL DREAM
Turning tightly with a beautiful glide back up through the window, even in the lulls, kitefoilers and wave riders will not only be able to ride hard in marginal conditions on the Alpha V3 Ultra-X, but also with a more relaxed riding style.
Commit to the turns and carving manoeuvres you really want to do. The kite will look after itself, especially at the edge of the window where it’s designed to hold its position for longer, even with slack lines; an aspect of performance that has been further improved with the addition of stiff, lightweight Ultra-X materials.
The kite’s awesome drift performance allows a rider to still shred waves and turns at moments where they may not have perfect kite handling.
Quietly doing its job. Forgiving and fun; let your board do the talking!
ON A TWIN TIP
The responsive steering with positive bar feedback produces an engaging combination of lift and hangtime. Delivering power without big pulses of grunt, the Alpha V3 Ultra-X is a fast riding freeride kite that doesn’t feel like it’s creating a lot of pull on the front lines, and will help intermediates gain the confidence when learning to steer a kite harder and faster.
Whether you’re looking to expand your repertoire of transitions, dark-slides, rotations, one-footers or through countless, soft kite loops and downloops, the Alpha Ultra-X offers a very balanced pull that feels predictable, smooth and makes progression easy.
CONTINUOUS CURVE LEADING EDGE
Our continuous Curve Leading Edge construction technique means that each segment is curved to form a perfectly smooth arc from tip-to-tip, instead of having straight segments of material joined together with angled joints to form a curve.
TRANSVERSE SAIL SHAPING
Transversal Sail Shaping on the canopy running alongside the leading edge perfectly matches the Continuous Curve. As featured on our latest products, these design features reduce parasitic drag and create a cleaner surface at the most important area of the airfoil.
The result is less turbulent airflow, which positively affects the lift-to-drag-ratio, increasing overall performance.
VARIABLE BRIDLE GEOMETRY
Quick and easy to change with no extra lines to add or remove.
These bridle settings extend the kite’s operating range, bringing another level of versatility to this outstanding design.
FREESTYLE/ONSHORE
The kite sits a little further back in the wind window, with increased bar pressure and feedback. If you prefer a slightly heavier bar feeling this could be the setting for you. It is also favourable for onshore wave riding conditions. The Freestyle/Onshore setting is the lower knot on the VBG Pigtails.
FREERIDE
The ideal balance in performance and feeling for all-round free riding, foiling and wave riding in most conditions. The Freeride setting is the upper knot on the VBG Pigtails (factory setting).
BORN LIGHT, GENETICALLY STRONG
As always, through being able to control every step of the production process and quality control in our own factory, the Alpha V3 Ultra-X is Born Light, but is Genetically Strong – with each and every stitch perfectly placed to provide strength in the structure.
DO YOU OFTEN RIDE IN STRONG WINDS?
The Alpha V3 Ultra-X isn’t just about light winds. The smaller sizes are great fun if you’re faced with stronger conditions too, offering fast steering, huge depower and easy drift.
If, however, you do like to ride at the upper end of a kite’s performance range regularly, then we’d suggest looking instead at any of our freeride kites that have more struts to support the canopy in stronger wind conditions.
OTHER OPTIONS:
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.
2025 Ozone Kites ALPHA V3 Ultra-X
Intermediate to advanced, single strut, all-round freeride performance
Revamped with 125 gram dacron on the leading edge and strut with a lighter weight canopy cloth, the Alpha V3 Ultra-X is not only one of the highest performing single strut kites on the market, it’s also THE LIGHTEST
SUPER LIGHTWEIGHT ALL-ROUNDER, READY TO TAKE YOU EVERYWHERE
Our ultimate lightweight kite returns… even lighter and higher performing thanks to the addition of our Ultra-X materials.
- Ultra-light kite, perfect for travellers
- Single strut performance, with incredible low to mid-range
- Light handling, smooth steering response
- Lively lift overhead for jumping
- Extremely stable, even with slack lines at edge of the window
- Quick, pivotal turning and balanced drifting
- Incredible drive up through the window, perfect for marginal wave and foil riding
FEATURES
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
Teijin TechnoForce Double Ripstop Lightweight canopy
Teijin is the world’s leading supplier of technical performance materials for marine sports, setting the benchmark in quality with proven superiority in dynamic strength and durability.
Built with a double rip-stop material that is 17% lighter than conventional canopy, with an advanced coating to maintain strength, rigidity and durability. The reduction in weight translates to true performance advantages.
Performance Dacron – Lighter and Stiffer
The leading edge and struts are made from a 125g performance Dacron that’s 20% lighter than conventional Dacron. The reduction in weight translates to true performance advantages. The dacron is also stiffer to provide a more crisp, instant response and feeling from the kite.
Continuous Curve Leading Edge and Transverse Sail Shaping
Each Leading Edge segment is curved to form a perfect smooth arc from tip to tip as opposed to straight segments with angled joints. Transverse Sail Shaping perfectly matches the Continuous Curve Leading Edge. These latest design features reduce parasitic drag and create a cleaner surface at the most important area of the airfoil. The result is less turbulent airflow, which positively affects the lift to drag ratio increasing overall performance.
4-line Pulley-less System
NO pulleys, NO problems. We design all our inflatable kites without pulleys, to inherit the unique Ozone feeling and performance across our range.
Fast Flow One-Pump Inflation System
The Fast Flow One-Pump Inflation System makes set up and packing quick and easy. It features single point inflation/deflation and a high air flow rate between the Struts and Leading Edge, with clips to seal the hoses to prevent unwanted air flow in case of damage.
Internal reinforcements
What’s on the inside counts too - we use top of the line materials and strategic internal reinforcements for increased strength and durability.
Overlap Flat Seams
Overlap flat seam construction improves sail control resulting in an overall cleaner canopy.
Load Distribution Panels
Dacron reinforcements are used on all loaded areas for enhanced load distribution. This means all loads are spread evenly into the sail ensuring the kite flies and performs at its best.
Direct Connect Struts
Our Direct Connect construction method improves load distribution between the Leading Edge, Struts and Canopy. Struts are connected directly to the Leading Edge with internal and external reinforcements. This unique construction method ensures clean profiles are maintained with the optimum canopy tension.
Reinforced Leading Edge and Struts
The Leading Edge and Struts are reinforced in high stress areas to ensure the kite canopy remains in shape and performs at its best.
Reinforced Trailing Edge
Trailing Edge reinforcement with an internal lightweight Dyneema line reduces canopy wear and helps to maintain optimum Trailing Edge tension as designed
Low Profile Aerodynamic Scuff Pads
Leading Edge bumpers are often large and unnecessary cosmetic items. At Ozone we build our kites and wings for performance and durability using the best materials & components available. Any areas requiring scuff protection we use a lightweight durable material with superior abrasion resistance, while keeping a low profile in order to reduce drag and maintain performance.
Unique bladder construction
Our bladders are constructed in-house with advanced custom built welding machines. Double layered sections are applied to any potential wear areas.
Anti-Snag line deflectors
The Anti-Snag line deflectors prevent bridles and lines from tangling around the wing tip. Safety is increased when launching with a partner and water re-launch is made easier.
Variable Bridle Geometry
Quick and easy to change with no extra lines to add or remove. Choose from the different pigtail positions on the front bridle’s VBG settings to adjust the kite’s operating range, bringing another level of versatility to this outstanding design.
Tuned bridle geometry
We work extensively during our R&D process to develop the size range to feel in tune with each other. Every kite has a unique bridle layout, individually tested and fine-tuned to maximize the feeling and performance.
Fool proof line connectors
Fool proof line connectors prevent incorrect rigging of the flying lines to the kite.
THE BEST TRAVEL COMPANION
Perfect for travelling wave riders and freeriders looking to pack more hours of fun on the water, the Alpha V3 Ultra-X has a large range, is very light weight and packs down small.
If keeping things to a minimum on the weighing scales is a high priority, the Alpha V3 Ultra-X is your ideal option.
WIND RANGE AND RIDER LEVEL
The light bar feeling and smooth but reactive handling are tuned for intermediate riding levels and beyond, particularly in light to medium strength winds.
Designed with an efficient forward flying style, the Alpha V3 rewards kiters who are ready to generate low end power by taking advantage of the sporty steering feel and the huge range available in each size.
Excellent low end performance, in unison with quick-response steering, combine to provide excellent power potential per size. Take maximum advantage of being able to get out in lighter winds without needing to ride a big kite.
RIDE LIGHTER AND TRAVEL SMARTER
Whether you’re hoping to maximise your water time at your local spot, or increase your holiday session count, the Alpha V3 Ultra-X offers crazy potential.
Pack the Alpha V3 Ultra-X 9m for a kite trip, for example, and you’d have a huge range of available conditions open to you with a twin-tip and a surfboard.
At its bottom end you could be ripping waves in light winds on a really agile kite that still provides plenty of power to get back upwind. At the kite’s mid- to top-end, you can stay out for hours on big, grin-inducing freeride sessions on a twin-tip.
If you can pack your hydrofoil into your quiver bag too, your window of opportunity becomes massive. Discover endless potential for flowing foil sessions, packed with tight manoeuvres, looping the kite back and forth with instant response.
WAVE AND KITEFOIL DREAM
Turning tightly with a beautiful glide back up through the window, even in the lulls, kitefoilers and wave riders will not only be able to ride hard in marginal conditions on the Alpha V3 Ultra-X, but also with a more relaxed riding style.
Commit to the turns and carving manoeuvres you really want to do. The kite will look after itself, especially at the edge of the window where it’s designed to hold its position for longer, even with slack lines; an aspect of performance that has been further improved with the addition of stiff, lightweight Ultra-X materials.
The kite’s awesome drift performance allows a rider to still shred waves and turns at moments where they may not have perfect kite handling.
Quietly doing its job. Forgiving and fun; let your board do the talking!
ON A TWIN TIP
The responsive steering with positive bar feedback produces an engaging combination of lift and hangtime. Delivering power without big pulses of grunt, the Alpha V3 Ultra-X is a fast riding freeride kite that doesn’t feel like it’s creating a lot of pull on the front lines, and will help intermediates gain the confidence when learning to steer a kite harder and faster.
Whether you’re looking to expand your repertoire of transitions, dark-slides, rotations, one-footers or through countless, soft kite loops and downloops, the Alpha Ultra-X offers a very balanced pull that feels predictable, smooth and makes progression easy.
CONTINUOUS CURVE LEADING EDGE
Our continuous Curve Leading Edge construction technique means that each segment is curved to form a perfectly smooth arc from tip-to-tip, instead of having straight segments of material joined together with angled joints to form a curve.
TRANSVERSE SAIL SHAPING
Transversal Sail Shaping on the canopy running alongside the leading edge perfectly matches the Continuous Curve. As featured on our latest products, these design features reduce parasitic drag and create a cleaner surface at the most important area of the airfoil.
The result is less turbulent airflow, which positively affects the lift-to-drag-ratio, increasing overall performance.
VARIABLE BRIDLE GEOMETRY
Quick and easy to change with no extra lines to add or remove.
These bridle settings extend the kite’s operating range, bringing another level of versatility to this outstanding design.
FREESTYLE/ONSHORE
The kite sits a little further back in the wind window, with increased bar pressure and feedback. If you prefer a slightly heavier bar feeling this could be the setting for you. It is also favourable for onshore wave riding conditions. The Freestyle/Onshore setting is the lower knot on the VBG Pigtails.
FREERIDE
The ideal balance in performance and feeling for all-round free riding, foiling and wave riding in most conditions. The Freeride setting is the upper knot on the VBG Pigtails (factory setting).
BORN LIGHT, GENETICALLY STRONG
As always, through being able to control every step of the production process and quality control in our own factory, the Alpha V3 Ultra-X is Born Light, but is Genetically Strong – with each and every stitch perfectly placed to provide strength in the structure.
DO YOU OFTEN RIDE IN STRONG WINDS?
The Alpha V3 Ultra-X isn’t just about light winds. The smaller sizes are great fun if you’re faced with stronger conditions too, offering fast steering, huge depower and easy drift.
If, however, you do like to ride at the upper end of a kite’s performance range regularly, then we’d suggest looking instead at any of our freeride kites that have more struts to support the canopy in stronger wind conditions.
OTHER OPTIONS:
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.