2025 Ozone EDGE V12 Kite
The Edge V12 stays true to its original remit of delivering adrenaline-fuelled sessions for riders that crave real power, speed and insane lift; the electrifying reasons that so many get bitten by the kiteboarding bug in the first place!
FULL GAS, ALWAYS
Experience a world of power at your fingertips. Since inception in 2007 the Edge has been purpose built to provide the ultimate freeride experience, capable of heartstopping riding speeds and gravity defying big air performance.
After 16 years of refinement the V12 also offers a handling quality that will supercharge the sessions of any intermediate twin-tip rider, not just the super high flying renegades!
- High adrenaline free ride machine with crazy upwind performance
- Massive boost and hang time
- Transverse shaping and ultra taut canopy
- Powerful sheeting with excellent control for super fast riding
- Refined handling, pre-loaded tips and ultra smooth flying
FEATURES
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
Teijin TechnoForce Triple Ripstop canopy & Teijin Triple Ripstop Dacron
Teijin is the world’s leading supplier of technical performance materials for marine sports, setting the benchmark in quality with proven superiority in dynamic strength and durability.
The new triple rip-stop canopy material has an advanced coating to increase strength, rigidity and durability while improving feedback to the rider for a more direct feeling.
The technical triple rip-stop dacron is incredibly strong and reliable. It’s used in areas requiring rigidity and stability, the leading edge, struts, wingtips and reinforcement areas.
4-line Pulley-less System
NO pulleys, NO problems. We design all our inflatable kites without pulleys, to inherit the unique Ozone feeling and performance across our range.
Transverse Sail Shaping
The Leading Edge features Transverse Sail Shaping creating a cleaner surface on the most important area of the aerofoil. The result is less turbulent airflow and longer skin adhesion, which positively effects the lift to drag ratio increasing overall performance.
Overlap Flat Seams
Overlap flat seam construction improves sail control resulting in an overall cleaner canopy.
Internal reinforcements
What’s on the inside counts too – internal reinforcements for improved strength and durability; such as a Double layered Dacron + Insignia taped Leading Edge closing seam with high strength threads.
Load Distribution Panels
Dacron reinforcements are used on all loaded areas for enhanced load distribution. This means all loads are spread evenly into the sail ensuring the kite flies and performs at its best.
Direct Connect Struts
Our Direct Connect construction method improves load distribution between the Leading Edge, Struts and Canopy. Struts are connected directly to the Leading Edge with internal and external reinforcements. This unique construction method ensures clean profiles are maintained with the optimum canopy tension.
Reinforced Leading Edge and Struts
The Leading Edge and Struts are reinforced in high stress areas to ensure the kite canopy remains in shape and performs at its best.
Reinforced Trailing Edge
Double layer Trailing Edge strip with an internal light weight Dyneema reinforcement – this reduces canopy wear and helps to maintain optimum Trailing Edge tension as designed. The Dyneema line also reduces any potential stretch at the Trailing Edge.
Low Profile Aerodynamic Scuff Pads
Leading Edge bumpers are often large and unnecessary cosmetic items. At Ozone we build our kites and wings for performance and durability using the best materials & components available. Any areas requiring scuff protection we use a lightweight durable material with superior abrasion resistance, while keeping a low profile in order to reduce drag and maintain performance.
Unique bladder construction
Our bladders are constructed in-house with advanced custom built welding machines. Double layered sections are applied to any potential wear areas.
Anti-Snag line deflectors
The Anti-Snag line deflectors prevent bridles and lines from tangling around the wing tip. Safety is increased when launching with a partner and water re-launch is made easier.
Tuned bridle geometry
We work extensively during our R&D process to develop the size range to feel in tune with each other. Every kite has a unique bridle layout, individually tested and fine-tuned to maximize the feeling and performance.
Fast Flow One-Pump Inflation System
The Fast Flow One-Pump Inflation System makes set up and packing quick and easy. It features single point inflation/deflation and a high air flow rate between the Struts and Leading Edge, with clips to seal the hoses to prevent unwanted air flow in case of damage.
Anti-Flap Soft Battens
Soft Battens strategically positioned along the Trailing Edge provide canopy support and reduce flutter, enhancing kite feedback to the rider and also reducing canopy material wear.
Back-line trimming options
Customise your handling and bar pressure with the back line bridle attachments. Closer to the Leading Edge for slower turn speed and more bar pressure, or closer to the Trailing Edge for faster turn speed and less bar pressure.
Fool proof line connectors
Fool proof line connectors prevent incorrect rigging of the flying lines to the kite.
High Performance Bridle Lines
High performance Technora bridle lines offer a vast reduction in parasitic drag and reduced weight.
ORIGINAL CHARGER: MAINTAINING THE MAGIC
The V12 represents the continued development of a genuine kiteboarding icon. Two years after the launch of the V11, the refinements in the V12 will only increase the enjoyment of anyone who already loves the Edge’s unique performance possibilities.
If you’re yet to experience the Edge’s powerful personality, there’s never been a better time to jump into the cockpit. The V12’s aerodynamic developments offer even more control and responsive feel for the pilot than ever before.
SHRED HARD WITH A WIDER RANGE
The Edge has always provided mind-altering experiences in strong winds, but the advantages of transverse shaping and the V12’s clean and taut canopy profile also deliver sublime experiences for those looking to enjoy powder-like freeriding in lighter conditions, too.
EVOLUTION NOT REVOLUTION
The V12 retains a similar DNA to the V11 with the increased canopy tautness that we have since implemented in the Enduro V4, Reo V7 and Reo V7 Ultra-X thanks to the introduction of transverse sail shaping in the canopy cloth that runs parallel with the leading edge.
Less visually obvious, but noticeable in improved bar feel, a pre-loaded leading edge adds additional tension into the canopy which forms a tighter shape, bringing more rigidity and less sail flutter.
TRANSVERSE SHAPING & CLEANER, TIGHTER CANOPY
Applying the experience of our paragliding design colleagues, the Edge V12 features an extra seam in the sail running close to the leading edge, which allows for more true 3D shaping.
Our primary focus is always centred around aerodynamic performance and the biggest aerodynamic gains come from being able to maintain the cleanest aerofoil and tightest canopy at all times. Searching for as tight a canopy as possible is a continuous journey.
Not only have we managed to add more profile curvature through transverse shaping, but we’ve also added more strength in the high lift zone thanks to the extra seams.
SMOOTHER RIDING, HIGHER UPWIND ANGLES AND MORE PRECISION
While the overall ride is a smoother sensation, the bar feeling and feedback is now more precise too thanks to canopy flutter having been reduced. The Edge V12 maintains a cleaner sail and increased airfoil performance in all situations, which is especially noticeable when steered hard and fast.
The Edge V12 drives further upwind while also retaining more feeling and bar feedback when the kite is at the edge of the window as the canopy luffs later (delaying the point at which the canopy starts to flutter and lose power; increasing range).
A HISTORY OF HITTING IT BIG
First launched in 2007, the Edge blasted its way to helping riders claim back-to-back racing world championship titles for five years in a row.
Ram air foil kites started to take over the elite racing scene after that, when kites like the Ozone R1 became the racing machine of choice. The Edge’s fast riding speeds and tremendous power management continued to enthral, however…
Over the coming years the Edge continued to prove itself one of the most versatile kites when it came to the application of power, weaponizing big air freeriders, speed kiting record hunters as well as future racing stars when it became the official kite for the IKA Under-21 A-class race category, which it still is today.
THE LEGEND CONTINUES:
The smooth combination of speed and power will amplify the enjoyment of any freerider looking for the ultimate sensation of escape.
In the hands of riders like Jamie Overbeek, however, the Edge is also a verified 36 metre boosting behemoth capable of reaching for the stars.
NOTHING BUT PURE PERFORMANCE
As ever, the ‘Born Light: Genetically Strong’ ethos is applied through every stage of manufacturing. Thanks to the advantage we have in owning our own factory in Vietnam, where 1000 skilled workers apply their careful skill and attention, Ozone products are guaranteed to provide incredible aerodynamic performance with built-in strength.
All you’ll ever find on our kites is exactly what’s needed to meet a rider’s performance demands; nothing more, nothing less.
WHAT YOU FEEL:
- Fast but smooth ride with huge amounts of power on tap
- Improved bar feeling and more direct feedback
- Crazy upwind angles
- Exciting lift that’s easy to access
- More aggressive handling leads to mind blowing lift performance
- Sublime float and hangtime
- Rock solid canopy in even the strongest conditions
- Excellent feeling of control at both ends of the wind range
- Mix of sheet-and-go performance and quick, precise steering
- More drive through the window and more control at the edge of the window
WHY YOU FEEL IT:
- New refined design and sail control
- Transverse sail shaping results in a cleaner aerofoil for increased performance
- Improved and cleaned up aerofoil section delivers more drive through the window
- Pre-loaded wing tips add aerodynamic performance
- Reduced drag
- Improved low end
- High performance Technora bridle lines offer a vast reduction in parasitic drag
- Three back-line tab settings to tweak bar pressure and turning speed
- Lightweight EVA anti flap battens improve overall aerodynamic flow and trailing edge finish
- High aspect planform with intricate sail shaping for fast handling and direct response
- Highly supportive five strut design delivers incredible stability in the most extreme conditions
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.
2025 Ozone EDGE V12 Kite
The Edge V12 stays true to its original remit of delivering adrenaline-fuelled sessions for riders that crave real power, speed and insane lift; the electrifying reasons that so many get bitten by the kiteboarding bug in the first place!
FULL GAS, ALWAYS
Experience a world of power at your fingertips. Since inception in 2007 the Edge has been purpose built to provide the ultimate freeride experience, capable of heartstopping riding speeds and gravity defying big air performance.
After 16 years of refinement the V12 also offers a handling quality that will supercharge the sessions of any intermediate twin-tip rider, not just the super high flying renegades!
- High adrenaline free ride machine with crazy upwind performance
- Massive boost and hang time
- Transverse shaping and ultra taut canopy
- Powerful sheeting with excellent control for super fast riding
- Refined handling, pre-loaded tips and ultra smooth flying
FEATURES
Factory Ownership Advantage
Ozone uniquely owns its own factory where all kites, wings, boards, hydrofoils, paragliders, speed wings and accessories are made. Guaranteeing hand checked quality control and the finest materials at every step, there are also excellent working conditions for all 1000 employees.
Designed with OZ-CAD
The future is now. All Ozone kite and wings are designed with our own highly advanced custom built CAD software that we control and modify with each new product design. Allowing for specifically tailored technical developments, our designers can maximise performance while also minimising waste.
Teijin TechnoForce Triple Ripstop canopy & Teijin Triple Ripstop Dacron
Teijin is the world’s leading supplier of technical performance materials for marine sports, setting the benchmark in quality with proven superiority in dynamic strength and durability.
The new triple rip-stop canopy material has an advanced coating to increase strength, rigidity and durability while improving feedback to the rider for a more direct feeling.
The technical triple rip-stop dacron is incredibly strong and reliable. It’s used in areas requiring rigidity and stability, the leading edge, struts, wingtips and reinforcement areas.
4-line Pulley-less System
NO pulleys, NO problems. We design all our inflatable kites without pulleys, to inherit the unique Ozone feeling and performance across our range.
Transverse Sail Shaping
The Leading Edge features Transverse Sail Shaping creating a cleaner surface on the most important area of the aerofoil. The result is less turbulent airflow and longer skin adhesion, which positively effects the lift to drag ratio increasing overall performance.
Overlap Flat Seams
Overlap flat seam construction improves sail control resulting in an overall cleaner canopy.
Internal reinforcements
What’s on the inside counts too – internal reinforcements for improved strength and durability; such as a Double layered Dacron + Insignia taped Leading Edge closing seam with high strength threads.
Load Distribution Panels
Dacron reinforcements are used on all loaded areas for enhanced load distribution. This means all loads are spread evenly into the sail ensuring the kite flies and performs at its best.
Direct Connect Struts
Our Direct Connect construction method improves load distribution between the Leading Edge, Struts and Canopy. Struts are connected directly to the Leading Edge with internal and external reinforcements. This unique construction method ensures clean profiles are maintained with the optimum canopy tension.
Reinforced Leading Edge and Struts
The Leading Edge and Struts are reinforced in high stress areas to ensure the kite canopy remains in shape and performs at its best.
Reinforced Trailing Edge
Double layer Trailing Edge strip with an internal light weight Dyneema reinforcement – this reduces canopy wear and helps to maintain optimum Trailing Edge tension as designed. The Dyneema line also reduces any potential stretch at the Trailing Edge.
Low Profile Aerodynamic Scuff Pads
Leading Edge bumpers are often large and unnecessary cosmetic items. At Ozone we build our kites and wings for performance and durability using the best materials & components available. Any areas requiring scuff protection we use a lightweight durable material with superior abrasion resistance, while keeping a low profile in order to reduce drag and maintain performance.
Unique bladder construction
Our bladders are constructed in-house with advanced custom built welding machines. Double layered sections are applied to any potential wear areas.
Anti-Snag line deflectors
The Anti-Snag line deflectors prevent bridles and lines from tangling around the wing tip. Safety is increased when launching with a partner and water re-launch is made easier.
Tuned bridle geometry
We work extensively during our R&D process to develop the size range to feel in tune with each other. Every kite has a unique bridle layout, individually tested and fine-tuned to maximize the feeling and performance.
Fast Flow One-Pump Inflation System
The Fast Flow One-Pump Inflation System makes set up and packing quick and easy. It features single point inflation/deflation and a high air flow rate between the Struts and Leading Edge, with clips to seal the hoses to prevent unwanted air flow in case of damage.
Anti-Flap Soft Battens
Soft Battens strategically positioned along the Trailing Edge provide canopy support and reduce flutter, enhancing kite feedback to the rider and also reducing canopy material wear.
Back-line trimming options
Customise your handling and bar pressure with the back line bridle attachments. Closer to the Leading Edge for slower turn speed and more bar pressure, or closer to the Trailing Edge for faster turn speed and less bar pressure.
Fool proof line connectors
Fool proof line connectors prevent incorrect rigging of the flying lines to the kite.
High Performance Bridle Lines
High performance Technora bridle lines offer a vast reduction in parasitic drag and reduced weight.
ORIGINAL CHARGER: MAINTAINING THE MAGIC
The V12 represents the continued development of a genuine kiteboarding icon. Two years after the launch of the V11, the refinements in the V12 will only increase the enjoyment of anyone who already loves the Edge’s unique performance possibilities.
If you’re yet to experience the Edge’s powerful personality, there’s never been a better time to jump into the cockpit. The V12’s aerodynamic developments offer even more control and responsive feel for the pilot than ever before.
SHRED HARD WITH A WIDER RANGE
The Edge has always provided mind-altering experiences in strong winds, but the advantages of transverse shaping and the V12’s clean and taut canopy profile also deliver sublime experiences for those looking to enjoy powder-like freeriding in lighter conditions, too.
EVOLUTION NOT REVOLUTION
The V12 retains a similar DNA to the V11 with the increased canopy tautness that we have since implemented in the Enduro V4, Reo V7 and Reo V7 Ultra-X thanks to the introduction of transverse sail shaping in the canopy cloth that runs parallel with the leading edge.
Less visually obvious, but noticeable in improved bar feel, a pre-loaded leading edge adds additional tension into the canopy which forms a tighter shape, bringing more rigidity and less sail flutter.
TRANSVERSE SHAPING & CLEANER, TIGHTER CANOPY
Applying the experience of our paragliding design colleagues, the Edge V12 features an extra seam in the sail running close to the leading edge, which allows for more true 3D shaping.
Our primary focus is always centred around aerodynamic performance and the biggest aerodynamic gains come from being able to maintain the cleanest aerofoil and tightest canopy at all times. Searching for as tight a canopy as possible is a continuous journey.
Not only have we managed to add more profile curvature through transverse shaping, but we’ve also added more strength in the high lift zone thanks to the extra seams.
SMOOTHER RIDING, HIGHER UPWIND ANGLES AND MORE PRECISION
While the overall ride is a smoother sensation, the bar feeling and feedback is now more precise too thanks to canopy flutter having been reduced. The Edge V12 maintains a cleaner sail and increased airfoil performance in all situations, which is especially noticeable when steered hard and fast.
The Edge V12 drives further upwind while also retaining more feeling and bar feedback when the kite is at the edge of the window as the canopy luffs later (delaying the point at which the canopy starts to flutter and lose power; increasing range).
A HISTORY OF HITTING IT BIG
First launched in 2007, the Edge blasted its way to helping riders claim back-to-back racing world championship titles for five years in a row.
Ram air foil kites started to take over the elite racing scene after that, when kites like the Ozone R1 became the racing machine of choice. The Edge’s fast riding speeds and tremendous power management continued to enthral, however…
Over the coming years the Edge continued to prove itself one of the most versatile kites when it came to the application of power, weaponizing big air freeriders, speed kiting record hunters as well as future racing stars when it became the official kite for the IKA Under-21 A-class race category, which it still is today.
THE LEGEND CONTINUES:
The smooth combination of speed and power will amplify the enjoyment of any freerider looking for the ultimate sensation of escape.
In the hands of riders like Jamie Overbeek, however, the Edge is also a verified 36 metre boosting behemoth capable of reaching for the stars.
NOTHING BUT PURE PERFORMANCE
As ever, the ‘Born Light: Genetically Strong’ ethos is applied through every stage of manufacturing. Thanks to the advantage we have in owning our own factory in Vietnam, where 1000 skilled workers apply their careful skill and attention, Ozone products are guaranteed to provide incredible aerodynamic performance with built-in strength.
All you’ll ever find on our kites is exactly what’s needed to meet a rider’s performance demands; nothing more, nothing less.
WHAT YOU FEEL:
- Fast but smooth ride with huge amounts of power on tap
- Improved bar feeling and more direct feedback
- Crazy upwind angles
- Exciting lift that’s easy to access
- More aggressive handling leads to mind blowing lift performance
- Sublime float and hangtime
- Rock solid canopy in even the strongest conditions
- Excellent feeling of control at both ends of the wind range
- Mix of sheet-and-go performance and quick, precise steering
- More drive through the window and more control at the edge of the window
WHY YOU FEEL IT:
- New refined design and sail control
- Transverse sail shaping results in a cleaner aerofoil for increased performance
- Improved and cleaned up aerofoil section delivers more drive through the window
- Pre-loaded wing tips add aerodynamic performance
- Reduced drag
- Improved low end
- High performance Technora bridle lines offer a vast reduction in parasitic drag
- Three back-line tab settings to tweak bar pressure and turning speed
- Lightweight EVA anti flap battens improve overall aerodynamic flow and trailing edge finish
- High aspect planform with intricate sail shaping for fast handling and direct response
- Highly supportive five strut design delivers incredible stability in the most extreme conditions
At Surface 2 Air Sports we want you to enjoy your purchases as soon as possible, which means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.
FREE UK MAINLAND SHIPPING ON ALL ORDERS OVER £30
- If you order before 2 pm, Monday to Friday (Excluding Bank Holidays) and we have your items in stock, we'll despatch the same day for FREE NEXT DAY SHIPPING (Where Possible)
- If you order after 2 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day.
- Items ordered after 2 pm Friday or over a weekend will be despatched Monday.
- Items despatched on Friday are for delivery the following week.
- Items ordered over a Bank Holiday will be despatched the next working day.
- Free Next Day (Where Possible)UK mainland shipping on all orders over £30. Orders below £30 will be £3.95
- *Some items will incur a charge of £19.95 due to the product sizing i.e. Sit-on-Top Kayaks and Surfboards
- *Some UK postcodes will incur a £15 shipping charge due to their location (ie. Scottish Highlands, Isle of Wight, etc.)
OUTSIDE OF THE UK MAINLAND
- Shipping to most EU countries is calculated at £20 and can take around 5-7 working days
- Shipping outside the EU is calculated at £35 and can take around 5-12 working days
- S2AS reserve the right to amend shipping costs based upon the volumetric weight of the parcel and destination country
- Please be aware that you may be liable for import taxes when you receive the item in your destination, this may be different for different countries (as a guide the UK VAT rate is 20%) you must understand and budget for any import taxes that you may have to pay. Surface 2 Air Sports is not responsible for these charges and if they are due you should be contacted by your customs office.
- Unfortunately, if S2AS send an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to S2AS minus the total shipping and returns costs.
- Exchange rates vary constantly, therefore, we cannot guarantee the price of an item in any other currency except GBP, all other currencies are approximate. The money taken from your account will be in GPB, you must check with your bank as to how it will come out of your account.
- * For any orders leaving the UK, no UK VAT will be charged and as a result, the price you see on the website should exclude VAT.
www.s2as.com stock levels are constantly updated to maintain live stock levels but demand can sometimes be high and we occasionally run out of popular items.
Due to the constant rotation of our stock, some items may currently be on backorder and as such delivery can be delayed by up to 7 days. If this is the case, please feel free to call us for further information.
Our standard couriers are DHL, Royal Mail, DX Freight & APC.
All orders are shipped within 24hrs delivery is Monday – Friday (depending on stock). If no one is home a courier will leave details of the next delivery attempt and the contact number of the local depot. If you would like your order to be “left safe” on your property should no one be home, please specify details in the comments as you check out. (S2AS take no responsibility for order requests to be left in a "Safe place"
The delivery charge for orders outside of mainland UK is calculated on the volumetric weight of the items and the destination country.
www.s2as.com reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please contact:
E-mail info@s2as.com or call us on 01202 738 448
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.You must inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, Surface 2 Air Sports cannot accept any liability and the item will not be replaced or reimbursed.
RETURNS
If for any reason you are unhappy with your purchase, you have 14 days from the purchase date to make us aware you wish to return the order and we will send you a returns form via your email address, And a further 14 days to return the item(s) to S2AS in their original condition with the packaging and tags intact for a full refund.
Please bear in mind items that are "not wanted" or ordered in customer error (i.e. wrong size/colour) will be not be refunded postage costs.
When returning items please place a note inside the parcel(s), with your Name, Contact Number, Order Number, the reason for the return (i.e. wrong size, not matching item description, etc.) and whether you wish for a refund or to exchange for a different item(s), S2AS cannot be held responsible for any delays in regards to returns without this information enclosed.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.